Table 14_1_5-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_5.7
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers explained things in a way they could understand, Medicare managed care, by State, 2007 and 2008
	2008		2007
State	Percent	SE	Percent	SE
Alabama	77.0	1.1	75.9	1.3
Arizona	69.7	0.7	73.1	1.0
Arkansas	74.0	1.9	75.2	2.6
California	72.3	0.4	72.2	0.6
Colorado	75.8	0.9	74.6	1.7
Connecticut	78.5	1.4	78.0	2.1
Delaware	72.4	3.3	63.0	9.4
District of Columbia	74.7	4.8	79.8	3.7
Florida	71.8	0.5	72.5	0.6
Georgia	75.3	1.4	75.7	1.7
Hawaii	74.6	1.3	76.3	1.6
Idaho	71.4	2.0	74.2	2.0
Illinois	76.7	1.0	75.0	1.2
Indiana	74.1	1.1	78.9	1.5
Iowa	76.1	1.9	62.0	5.9
Kansas	76.9	2.4	74.4	1.8
Kentucky	72.0	1.4	73.7	1.6
Louisiana	75.1	1.2	79.4	1.5
Maine	74.1	2.4	79.9	2.1
Maryland	73.8	1.5	73.7	1.6
Massachusetts	77.6	0.8	74.9	1.4
Michigan	74.2	1.3	73.3	1.5
Minnesota	75.4	0.8	72.8	1.4
Mississippi	76.9	3.8	DNC	DNC
Missouri	74.6	0.9	71.7	1.3
Montana	78.9	4.3	79.9	2.1
Nebraska	76.3	1.9	73.7	2.1
Nevada	67.1	1.1	66.8	2.3
New Jersey	73.0	1.0	73.5	1.4
New Mexico	76.1	1.4	74.3	1.6
New York	72.8	0.4	73.5	0.6
North Carolina	75.2	1.2	77.2	1.6
Ohio	74.3	0.6	71.6	1.0
Oklahoma	74.3	1.5	71.7	1.7
Oregon	72.2	0.8	72.7	1.0
Pennsylvania	76.1	0.4	77.2	0.6
Puerto Rico	74.4	0.6	76.9	0.9
Rhode Island	79.2	1.3	80.0	1.7
South Carolina	77.8	2.4	DNC	DNC
South Dakota	72.6	3.1	DNC	DNC
Tennessee	75.6	1.0	75.6	1.3
Texas	73.0	0.6	74.3	0.9
Utah	71.7	1.6	72.0	1.5
Virginia	79.0	2.4	73.4	2.6
Washington	74.5	1.0	74.0	1.4
West Virginia	75.1	1.6	79.2	2.2
Wisconsin	77.4	1.0	77.1	1.2

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Current as of March 2010

Internet Citation: Table 14_1_5-7: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_5-7.html