Table 14_1_5-8

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_5.8
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers explained things in a way they could understand, Medicare fee for service, by State, 2007 and 2008
	2008		2007
State	Percent	SE	Percent	SE
Alabama	75.7	1.8	74.3	1.7
Alaska	74.6	2.6	73.1	2.5
Arizona	71.0	2.2	72.1	1.9
Arkansas	70.2	2.5	74.2	2.3
California	72.9	1.0	72.2	1.1
Colorado	71.7	2.6	73.3	2.3
Connecticut	77.3	2.4	76.4	2.1
Delaware	76.2	2.4	78.6	2.2
District of Columbia	77.0	2.7	74.4	2.4
Florida	70.7	1.1	71.7	1.1
Georgia	73.1	1.6	72.2	1.6
Hawaii	75.6	2.7	76.9	2.3
Idaho	76.2	2.4	72.7	2.6
Illinois	75.1	1.2	DNC	DNC
Indiana	74.5	1.6	73.7	1.6
Iowa	71.7	2.4	74.9	2.4
Kansas	72.4	2.4	74.0	2.4
Kentucky	75.2	2.0	70.8	1.9
Louisiana	75.1	2.3	76.2	1.9
Maine	73.1	2.4	76.4	2.3
Maryland	73.5	1.9	73.3	1.6
Massachusetts	77.3	1.7	74.3	1.6
Michigan	72.8	1.4	74.4	1.2
Minnesota	74.7	2.2	75.3	2.4
Mississippi	75.5	2.4	74.8	2.4
Missouri	71.0	1.9	70.7	1.7
Montana	73.3	2.5	74.8	2.5
Nebraska	68.4	2.6	69.3	2.7
Nevada	72.7	2.8	73.8	2.5
New Hampshire	73.2	2.5	76.1	2.3
New Jersey	68.8	1.6	72.5	1.4
New Mexico	76.7	2.7	70.4	2.5
New York	73.7	1.2	73.9	1.1
North Carolina	72.7	1.4	74.6	1.4
North Dakota	67.1	2.7	68.6	2.8
Ohio	73.0	1.3	73.1	1.2
Oklahoma	73.0	2.3	69.8	2.2
Oregon	69.5	2.7	71.8	2.6
Pennsylvania	72.5	1.4	75.7	1.2
Puerto Rico	64.4	3.6	78.4	2.4
Rhode Island	79.4	2.4	78.7	2.2
South Carolina	72.3	2.0	77.8	1.7
South Dakota	72.5	2.6	70.8	2.8
Tennessee	79.0	1.7	74.1	1.7
Texas	73.5	1.1	72.7	1.1
Utah	68.4	2.8	68.4	2.8
Vermont	76.9	2.4	71.8	2.5
Virgin Islands	78.2	2.7	77.7	2.5
Virginia	71.7	1.6	74.7	1.4
Washington	76.5	1.9	68.9	1.8
West Virginia	72.5	2.5	70.9	2.4
Wisconsin	69.2	2.0	74.4	1.6
Wyoming	73.4	2.5	69.7	2.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Current as of March 2010

Internet Citation: Table 14_1_5-8: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_5-8.html