Table 14_1_7-7

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_7.7
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers showed respect for what they had to say, Medicare managed care, by State, 2007 and 2008
	2008		2007
State	Percent	SE	Percent	SE
Alabama	83.2	1.0	81.3	1.2
Arizona	76.8	0.6	77.5	0.9
Arkansas	80.4	1.7	82.2	2.3
California	78.9	0.4	78.8	0.6
Colorado	80.9	0.8	78.1	1.6
Connecticut	84.1	1.2	81.1	2.0
Delaware	79.3	3.0	61.8	9.5
District of Columbia	82.6	4.2	84.8	3.3
Florida	76.7	0.4	77.3	0.6
Georgia	80.9	1.3	79.8	1.6
Hawaii	80.4	1.2	82.0	1.5
Idaho	79.3	1.7	76.2	2.0
Illinois	82.7	0.9	82.2	1.1
Indiana	82.5	0.9	82.9	1.4
Iowa	83.1	1.7	75.5	5.2
Kansas	84.3	2.1	80.4	1.6
Kentucky	80.0	1.2	80.9	1.4
Louisiana	79.3	1.1	82.7	1.4
Maine	79.9	2.2	83.8	2.0
Maryland	82.0	1.3	81.2	1.4
Massachusetts	82.9	0.7	82.6	1.2
Michigan	81.2	1.2	79.5	1.4
Minnesota	82.5	0.7	81.2	1.2
Mississippi	79.2	3.7	DNC	DNC
Missouri	80.5	0.8	77.8	1.2
Montana	76.3	4.4	85.3	1.8
Nebraska	82.6	1.7	80.8	1.9
Nevada	71.7	1.1	72.4	2.2
New Jersey	80.5	0.9	79.7	1.3
New Mexico	83.9	1.2	82.8	1.4
New York	80.5	0.4	80.1	0.6
North Carolina	80.6	1.1	81.9	1.4
Ohio	81.0	0.6	79.0	0.9
Oklahoma	79.3	1.4	77.7	1.6
Oregon	79.4	0.7	78.4	0.9
Pennsylvania	82.5	0.4	83.3	0.5
Puerto Rico	89.7	0.4	89.9	0.6
Rhode Island	86.2	1.1	84.8	1.5
South Carolina	82.5	2.2	DNC	DNC
South Dakota	81.6	2.7	DNC	DNC
Tennessee	82.5	0.9	82.7	1.2
Texas	80.0	0.6	80.0	0.8
Utah	79.1	1.5	78.8	1.4
Virginia	82.7	2.3	78.6	2.4
Washington	80.0	0.9	80.0	1.3
West Virginia	81.4	1.5	85.1	2.0
Wisconsin	81.8	0.9	82.2	1.1

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

Current as of March 2010

Internet Citation: Table 14_1_7-7: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_1_7-7.html