Table 14_4_3-2 2009 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_3.2Hospital patients with heart failure who were given complete written discharge instructions,a by State, 2005 and 2007 20072005StatePercentSEPercentSETotal76.00.157.40.1Alabama74.50.457.50.4Alaska54.31.834.21.9Arizona69.30.549.90.5Arkansas78.70.457.80.5California75.30.250.00.2Colorado81.30.552.20.7Connecticut72.50.662.50.6Delaware83.30.953.81.2District of Columbia55.61.054.51.1Florida76.60.258.20.2Georgia69.50.355.80.3Hawaii68.90.944.30.9Idaho83.71.060.31.3Illinois77.00.258.40.3Indiana80.40.363.50.4Iowa80.00.571.30.6Kansas66.70.751.60.7Kentucky67.80.450.20.4Louisiana70.70.458.60.4Maine77.60.863.61.0Maryland76.50.461.00.4Massachusetts73.20.459.50.4Michigan80.60.266.60.3Minnesota77.70.556.80.5Mississippi72.20.454.80.5Missouri78.20.363.00.4Montana71.91.251.41.2Nebraska80.30.766.70.8Nevada69.40.841.40.8New Hampshire86.70.865.31.1New Jersey83.80.371.10.3New Mexico56.11.027.20.9New York77.80.248.20.2North Carolina77.50.360.50.3North Dakota80.81.169.61.3Ohio82.00.268.00.2Oklahoma75.30.458.20.5Oregon67.10.642.20.7Pennsylvania77.60.254.60.2Puerto Rico57.60.659.60.6Rhode Island74.10.963.01.0South Carolina80.50.461.70.4South Dakota81.21.180.61.1Tennessee71.80.357.40.3Texas76.30.254.60.2Utah78.50.960.61.0Vermont81.21.568.21.6Virginia76.60.359.40.4Washington70.20.541.50.5West Virginia81.00.569.80.5Wisconsin77.40.464.50.5Wyoming63.72.054.81.9a Written discharge instructions or educational material given to patient or caregiver at discharge or during the hospital stay addressing all of the following: activity level, diet, discharge medications, followup appointment, weight monitoring, and actions to take if symptoms worsen.Key: SE: standard error.Source: Centers for Medicare & Medicaid Services, Medicare Quality Improvement Organization Program. Current as of March 2010 Internet Citation: Table 14_4_3-2: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_4_3-2.html