Table 14_4_3-3 2009 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_3.3Hospital patients with heart failure who were given discharge instructions, by State, 2004 and 2008a 20082004StatePercentSEPercentSETotal73.00.444.70.6Alabama71.32.746.73.7Alaska56.08.7DSUDSUArizona59.13.735.94.7Arkansas80.02.453.55.0California75.31.439.92.0Colorado69.03.930.54.4Connecticut75.73.158.74.1Delaware86.65.4DSUDSUDistrict of Columbia69.012.0DSUDSUFlorida78.51.742.92.7Georgia73.11.937.93.2Hawaii74.35.725.96.7Idaho75.96.853.49.7Illinois78.21.553.62.7Indiana76.42.148.03.5Iowa69.53.151.84.2Kansas52.33.426.83.9Kentucky72.22.536.73.6Louisiana71.02.847.64.3Maine82.33.048.08.2Maryland80.92.257.93.4Massachusetts77.62.146.43.7Michigan81.31.657.72.8Minnesota66.62.950.14.0Mississippi66.33.341.15.0Missouri73.72.240.03.5Montana52.75.932.17.2Nebraska59.34.042.05.8Nevada62.25.913.13.6New Hampshire80.52.946.67.9New Jersey86.61.562.93.6New Mexico55.15.0DSUDSUNew York80.41.340.02.8North Carolina74.81.746.33.5North Dakota62.08.536.98.8Ohio81.11.557.92.5Oklahoma60.63.136.03.7Oregon64.53.231.44.3Pennsylvania76.11.745.12.7Rhode Island69.68.173.05.6South Carolina78.52.250.34.4South Dakota56.87.260.79.1Tennessee74.41.949.13.3Texas72.41.541.92.6Utah72.14.836.06.3Vermont78.55.737.67.7Virginia78.42.145.23.7Washington70.32.732.33.5West Virginia75.13.349.05.0Wisconsin78.41.758.93.3Wyoming55.56.931.08.0a Data were downloaded from http://www.medicare.gov/Download/DownloadDB.asp in late April each year. Estimates are calculated using hospital-level scores.DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.Key: SE: standard error.Source: Centers for Medicare & Medicaid Services, Hospital Compare. Current as of March 2010 Internet Citation: Table 14_4_3-3: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/14_patientcenteredness/T14_4_3-3.html