Table 16_4_6-1a

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.1a
People with difficulty contacting their usual source of care over the telephone, by race, United States, 2006
				Single race
		Total		White		Black		Asian		NHOPI		AI/AN		Multiple races
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		16.6	0.5	16.5	0.6	17.0	1.2	17.6	2.3	DSU	DSU	24.1	4.8	16.2	2.4
Age	0–17	14.5	0.8	14.2	0.9	15.8	1.8	14.0	3.7	DSU	DSU	DSU	DSU	12.0	3.0
	18–44	17.3	0.7	17.0	0.8	17.8	1.5	18.7	3.5	DSU	DSU	DSU	DSU	18.8	4.3
	45–64	17.6	0.7	17.3	0.7	18.2	2.0	18.4	3.6	DSU	DSU	DSU	DSU	DSU	DSU
	65 and over	17.7	1.1	17.8	1.2	15.9	1.9	21.0	4.2	DSU	DSU	DSU	DSU	DSU	DSU
Gender	Male	16.1	0.6	16.2	0.6	15.2	1.3	13.9	2.3	DSU	DSU	DSU	DSU	18.2	3.3
Gender	Female	17.1	0.5	16.7	0.6	18.3	1.3	20.5	2.8	DSU	DSU	DSU	DSU	14.7	2.7
Family income^a	Negative/poor	19.5	1.2	19.0	1.4	20.3	1.8	DSU	DSU	DSU	DSU	DSU	DSU	20.7	5.8
	Near poor/low	17.5	1.1	17.2	1.3	17.4	2.1	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Middle	17.0	0.9	16.8	0.9	17.9	2.4	21.8	4.3	DSU	DSU	DSU	DSU	15.0	4.2
	High	15.1	0.7	15.4	0.7	11.6	1.7	14.1	2.6	DSU	DSU	DSU	DSU	18.9	4.7
Education,^b age 18 and over	Less than high school	19.9	1.0	20.1	1.2	18.0	1.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	High school graduate	16.4	0.7	16.2	0.8	17.3	1.7	16.0	4.6	DSU	DSU	DSU	DSU	DSU	DSU
	At least some college	17.3	0.6	17.1	0.7	17.8	1.7	19.2	3.0	DSU	DSU	DSU	DSU	DSU	DSU
Employment status, ages 18–64	Employed	16.9	0.6	16.7	0.7	16.6	1.4	20.1	3.0	DSU	DSU	DSU	DSU	20.6	4.3
Employment status, ages 18–64	Not employed	19.8	0.9	19.4	1.0	21.8	2.0	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, under age 65	Any private	15.3	0.6	15.4	0.6	13.6	1.6	16.0	2.4	DSU	DSU	DSU	DSU	16.6	3.2
	Public only	21.2	1.1	20.9	1.4	21.2	1.6	DSU	DSU	DSU	DSU	DSU	DSU	18.3	4.6
	Uninsured	17.7	1.4	16.2	1.5	25.2	3.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Health insurance, age 65 and over	Medicare only	17.1	1.6	17.6	1.9	13.2	2.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and private	17.2	1.4	17.3	1.4	14.1	3.1	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Medicare and other public	21.5	2.7	22.1	3.4	22.1	4.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Residence location^c	Metropolitan	16.8	0.5	16.7	0.6	17.6	1.3	18.2	2.5	DSU	DSU	DSU	DSU	15.3	2.5
	Large central metro	16.2	0.9	15.5	1.0	19.4	2.0	15.8	3.1	DSU	DSU	DSU	DSU	14.5	4.2
	Large fringe metro	16.5	0.9	16.5	1.0	14.3	1.6	20.2	4.8	DSU	DSU	DSU	DSU	DSU	DSU
	Medium metro	19.0	1.4	19.1	1.5	18.2	2.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Small metro	14.2	1.3	14.2	1.3	14.2	3.7	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Nonmetropolitan	15.7	1.3	15.7	1.4	12.2	2.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Micropolitan	16.2	1.5	16.0	1.5	13.2	4.0	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Noncore	14.8	2.2	15.0	2.5	10.8	2.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Language spoken most often at home	English	16.5	0.5	16.3	0.6	16.8	1.2	18.1	2.8	DSU	DSU	23.8	4.8	16.5	2.4
Language spoken most often at home	Other	17.9	1.3	18.2	1.5	DSU	DSU	17.1	3.3	DSU	DSU	DSU	DSU	DSU	DSU
Perceived health status	Excellent/very good/good	15.7	0.5	15.6	0.6	15.7	1.2	17.0	2.4	DSU	DSU	21.4	5.4	15.1	2.5
Perceived health status	Fair/poor	24.4	1.0	24.2	1.2	24.5	2.2	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Activity limitations,^c age 18 and over	Basic activities	23.0	1.1	23.3	1.2	22.2	2.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Complex activities	26.0	1.4	27.1	1.6	22.2	2.6	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Neither basic nor complex activities	16.2	0.5	15.9	0.6	16.3	1.2	18.8	2.5	DSU	DSU	DSU	DSU	19.2	3.9

^a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^c For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 16_4_6-1a: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr09/16_facilitators_barriers/T16_4_6-1a.html