Table 16_4_6-1c

2009 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.1c
People with difficulty contacting their usual source of care over the telephone, by family income,^a United States, 2006
		Total		Negative/poor		Near poor/low		Middle		High
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		16.6	0.5	19.5	1.2	17.5	1.1	17.0	0.9	15.1	0.7
Age	0–17	14.5	0.8	16.0	1.5	16.0	1.7	14.7	1.2	12.3	1.3
	18–44	17.3	0.7	23.8	2.0	18.4	1.6	17.3	1.2	15.2	1.0
	45–64	17.6	0.7	22.9	2.0	19.3	1.7	18.5	1.3	16.1	0.9
	65 and over	17.7	1.1	16.6	2.4	17.1	1.8	18.9	1.8	17.5	1.9
Gender	Male	16.1	0.6	19.0	1.5	17.1	1.3	16.9	1.0	14.4	0.7
Gender	Female	17.1	0.5	19.9	1.2	17.8	1.1	17.1	1.0	15.9	0.8
Race	White, single race	16.5	0.6	19.0	1.4	17.2	1.3	16.8	0.9	15.4	0.7
	Black, single race	17.0	1.2	20.3	1.8	17.4	2.1	17.9	2.4	11.6	1.7
	Asian, single race	17.6	2.3	DSU	DSU	DSU	DSU	21.8	4.3	14.1	2.6
	NHOPI, single race	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	AI/AN, single race	24.1	4.8	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Multiple races	16.2	2.4	20.7	5.8	DSU	DSU	15.0	4.2	18.9	4.7
Ethnicity	Non-Hispanic, all races	16.4	0.5	18.7	1.4	17.2	1.2	17.0	0.9	15.3	0.7
	Non-Hispanic, White	16.2	0.6	17.5	1.8	16.7	1.5	16.7	1.1	15.5	0.7
	Non-Hispanic, Black	16.8	1.2	20.6	1.9	17.4	2.1	17.4	2.3	11.4	1.7
	Hispanic, all races	17.9	1.1	22.2	1.9	18.5	1.9	17.2	1.8	13.4	2.2
Education,^b age 18 and over	Less than high school	19.9	1.0	23.1	1.8	19.0	1.6	20.0	1.8	17.0	2.4
	High school graduate	16.4	0.7	22.7	2.0	16.0	1.6	17.0	1.3	14.1	1.2
	At least some college	17.3	0.6	19.4	2.3	19.9	1.8	18.2	1.2	16.4	0.8
Employment status, ages 18–64	Employed	16.9	0.6	22.6	2.6	18.8	1.5	17.7	1.1	15.4	0.7
Employment status, ages 18–64	Not employed	19.8	0.9	24.2	1.8	18.7	1.7	18.4	1.8	17.6	1.7
Health insurance, under age 65	Any private	15.3	0.6	12.4	1.8	14.5	1.4	16.3	1.0	15.0	0.7
	Public only	21.2	1.1	22.4	1.7	19.5	2.1	22.5	2.5	14.1	3.8
	Uninsured	17.7	1.4	20.6	2.2	23.0	2.6	15.0	2.4	10.8	2.3
Health insurance, age 65 and over	Medicare only	17.1	1.6	25.4	5.5	14.1	2.7	18.5	2.9	16.1	3.2
	Medicare and private	17.2	1.4	11.7	2.9	18.5	2.9	17.1	2.2	17.5	2.0
	Medicare and other public	21.5	2.7	14.1	2.9	20.4	3.9	DSU	DSU	DSU	DSU
Residence location^c	Metropolitan	16.8	0.5	19.9	1.3	18.2	1.2	17.9	1.0	14.8	0.7
	Large central metro	16.2	0.9	21.1	1.8	18.5	1.9	16.8	1.6	13.1	1.3
	Large fringe metro	16.5	0.9	17.5	2.9	15.9	2.5	17.9	2.0	15.8	1.0
	Medium metro	19.0	1.4	22.3	2.8	19.6	2.1	20.5	2.2	16.5	1.8
	Small metro	14.2	1.3	13.2	2.6	18.4	2.7	14.6	2.2	11.8	1.9
	Nonmetropolitan	15.7	1.3	18.2	2.7	14.9	2.5	13.5	1.5	17.8	2.3
	Micropolitan	16.2	1.5	19.6	3.3	12.8	2.4	14.2	1.9	18.7	2.6
	Noncore	14.8	2.2	15.8	3.4	17.7	4.7	12.3	2.5	14.9	4.0
Language spoken most often at home	English	16.5	0.5	19.7	1.4	17.0	1.1	16.9	0.9	15.2	0.7
Language spoken most often at home	Other	17.9	1.3	18.8	2.2	19.3	2.2	18.3	2.3	13.9	3.0
Perceived health status	Excellent/very good/good	15.7	0.5	17.5	1.3	16.3	1.2	16.2	0.9	14.5	0.7
Perceived health status	Fair/poor	24.4	1.0	27.3	2.1	23.0	1.8	24.3	2.0	23.6	2.2
Activity limitations,^c age 18 and over	Basic activities	23.0	1.1	27.3	2.4	22.2	2.0	24.0	2.1	20.2	2.0
	Complex activities	26.0	1.4	31.5	2.8	24.5	2.4	25.3	2.8	22.4	2.9
	Neither basic nor complex activities	16.2	0.5	18.3	1.5	16.2	1.2	16.9	1.0	15.3	0.7

^a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^c For more information, see the MEPS entry in Appendix A, Data Sources.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of March 2010

Internet Citation: Table 16_4_6-1c: 2009 National Healthcare Quality and Disparities Reports. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr09/16_facilitators_barriers/T16_4_6-1c.html