Table 14_1_1-3

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.3
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare fee for service, by State, 2007-2009
 200920082007
StatePercentSEPercentSEPercentSE
Alabama72.81.675.01.875.21.6
Alaska76.32.573.62.674.92.4
Arizona69.61.869.92.271.71.9
Arkansas74.92.171.52.475.12.2
California72.70.873.01.072.01.1
Colorado76.02.071.32.674.52.2
Connecticut77.51.778.62.373.62.2
Delaware76.12.277.42.378.02.2
District of Columbia73.82.277.42.775.12.4
Florida71.70.871.41.172.51.1
Georgia74.51.473.91.671.51.6
Hawaii76.32.277.32.677.42.3
Idaho70.62.474.92.572.72.6
Illinois74.41.175.21.2DNCDNC
Indiana77.41.576.01.674.91.5
Iowa75.32.373.22.374.52.4
Kansas73.92.374.82.476.12.4
Kentucky76.61.675.52.073.01.8
Louisiana80.81.776.62.276.81.9
Maine79.72.174.72.476.92.3
Maryland74.21.474.31.974.91.6
Massachusetts76.11.477.11.775.11.6
Michigan76.31.175.31.375.01.2
Minnesota71.42.376.12.277.42.3
Mississippi74.02.376.82.476.52.4
Missouri75.31.573.91.872.01.7
Montana75.32.475.02.475.52.5
Nebraska77.02.271.82.572.72.5
Nevada72.02.374.62.773.82.5
New Hampshire74.12.374.42.574.22.4
New Jersey74.31.171.91.673.61.4
New Mexico72.92.478.12.771.52.5
New York74.20.974.71.274.71.0
North Carolina76.31.274.01.474.31.4
North Dakota75.22.370.72.770.82.7
Ohio73.61.074.81.273.61.2
Oklahoma74.71.973.82.369.92.2
Oregon73.82.371.52.772.12.6
Pennsylvania77.51.074.81.376.71.2
Puerto Rico78.62.172.83.380.22.3
Rhode Island79.22.079.42.477.82.3
South Carolina75.91.674.22.077.71.7
South Dakota69.22.573.12.573.42.7
Tennessee77.71.578.51.774.61.6
Texas75.00.974.21.174.11.1
Utah67.62.569.72.768.72.8
Vermont78.82.178.92.374.52.4
Virgin Islands77.12.478.32.779.62.4
Virginia74.81.372.81.674.81.4
Washington74.91.676.91.970.01.8
West Virginia73.12.373.12.473.92.3
Wisconsin72.71.772.81.975.11.6
Wyoming75.22.372.42.571.02.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

 

Page last reviewed February 2011
Internet Citation: Table 14_1_1-3: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_1-3.html