Table 14_1_1-5

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5
Adults who had a doctor's office or clinic visit in the last 6 months whose health providers always listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicaid, by State, 2007-2009
	2009		2008		2007
State	Percent	SE	Percent	SE	Percent	SE
Arizona	59.4	2.8	DNC	DNC	DNC	DNC
Arkansas	66.2	2.6	DNC	DNC	DNC	DNC
California	57.8	1.7	61.2	2.1	59.9	0.9
Colorado	66.2	2.1	66.9	2.1	68.3	2.1
Connecticut	DNC	DNC	DNC	DNC	69.9	2.7
Delaware	69.0	2.8	DNC	DNC	DNC	DNC
District of Columbia	67.1	2.9	DNC	DNC	DNC	DNC
Florida	74.9	0.9	74.1	1.0	74.0	1.1
Hawaii	DNC	DNC	68.1	1.8	DNC	DNC
Indiana	67.8	3.9	DNC	DNC	DNC	DNC
Kansas	66.8	1.6	61.7	2.3	64.0	2.6
Maryland	67.1	1.1	66.7	1.1	68.9	1.2
Massachusetts	72.1	1.2	71.5	1.8	70.2	2.2
Michigan	67.7	1.0	66.2	0.8	66.6	0.9
Minnesota	75.6	0.6	76.8	0.7	DNC	DNC
Missouri	62.3	3.7	DNC	DNC	DNC	DNC
Nebraska	67.5	2.9	DNC	DNC	DNC	DNC
New Jersey	70.2	2.3	71.2	2.0	75.1	1.9
New Mexico	71.3	1.8	72.1	1.8	73.1	2.0
New York	69.3	1.6	66.2	0.8	68.1	1.9
Ohio	68.1	1.0	69.3	1.2	71.6	1.7
Oklahoma	DNC	DNC	58.3	3.3	DNC	DNC
Oregon	DNC	DNC	63.9	1.4	DNC	DNC
Pennsylvania	69.2	1.0	67.8	1.0	68.6	1.2
Puerto Rico	66.2	3.4	61.9	2.5	DNC	DNC
Rhode Island	70.3	1.7	72.2	2.6	64.1	2.9
South Carolina	74.4	1.9	DNC	DNC	DNC	DNC
Tennessee	65.9	2.0	66.0	2.6	70.4	2.3
Texas	76.3	9.5	DNC	DNC	DNC	DNC
Utah	69.0	1.7	DNC	DNC	67.8	1.9
Vermont	65.4	3.1	DNC	DNC	DNC	DNC
Virginia	68.5	2.9	71.7	2.9	69.4	2.8
Washington	66.3	2.3	DNC	DNC	64.8	1.7
West Virginia	67.1	2.3	71.4	3.0	71.3	3.1
Wisconsin	70.4	2.5	DNC	DNC	DNC	DNC

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

Current as of February 2011

Internet Citation: Table 14_1_1-5: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_1-5.html