Table 14_1_3-3

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.3
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always listened carefully to them, Medicare fee for service, by State, 2007-2009
	2009		2008		2007
State	Percent	SE	Percent	SE	Percent	SE
Alabama	74.0	1.6	76.6	1.8	76.3	1.6
Alaska	75.4	2.6	72.9	2.7	77.5	2.4
Arizona	71.2	1.7	70.5	2.2	72.9	1.8
Arkansas	77.8	2.0	74.9	2.3	76.7	2.2
California	74.3	0.8	74.1	1.0	73.5	1.1
Colorado	76.2	2.0	72.5	2.6	75.3	2.2
Connecticut	78.7	1.7	79.0	2.3	70.9	2.3
Delaware	77.7	2.1	78.9	2.3	77.4	2.2
District of Columbia	75.1	2.2	79.5	2.6	75.2	2.4
Florida	73.1	0.8	72.5	1.1	73.6	1.1
Georgia	76.7	1.3	76.9	1.5	72.7	1.6
Hawaii	77.9	2.1	77.8	2.6	79.8	2.2
Idaho	70.7	2.4	74.6	2.5	72.5	2.6
Illinois	75.7	1.1	76.2	1.2	DNC	DNC
Indiana	78.6	1.4	78.1	1.5	76.3	1.5
Iowa	78.4	2.2	77.2	2.2	74.0	2.5
Kansas	75.7	2.2	77.0	2.3	79.0	2.3
Kentucky	78.9	1.5	78.5	1.9	75.6	1.8
Louisiana	82.1	1.7	78.2	2.2	77.2	1.9
Maine	81.4	2.1	77.2	2.3	77.4	2.2
Maryland	75.7	1.4	76.3	1.8	75.7	1.6
Massachusetts	77.9	1.3	77.5	1.7	75.2	1.6
Michigan	77.9	1.1	77.5	1.3	77.0	1.2
Minnesota	74.5	2.3	76.5	2.2	77.7	2.3
Mississippi	73.2	2.4	76.4	2.4	77.3	2.4
Missouri	76.9	1.4	75.7	1.8	73.3	1.7
Montana	75.9	2.3	74.5	2.4	75.9	2.5
Nebraska	79.4	2.2	72.6	2.5	76.0	2.5
Nevada	73.0	2.3	73.8	2.7	74.1	2.5
New Hampshire	76.0	2.2	79.3	2.3	73.4	2.4
New Jersey	75.4	1.1	73.0	1.6	74.1	1.4
New Mexico	75.8	2.3	80.8	2.5	73.6	2.4
New York	74.1	0.9	75.4	1.1	75.2	1.0
North Carolina	78.1	1.2	76.3	1.4	75.5	1.3
North Dakota	75.9	2.3	74.7	2.5	71.5	2.7
Ohio	75.6	1.0	76.4	1.2	75.0	1.1
Oklahoma	76.5	1.8	75.3	2.2	71.5	2.2
Oregon	74.5	2.3	71.3	2.7	76.7	2.4
Pennsylvania	80.5	1.0	76.8	1.3	78.0	1.1
Puerto Rico	83.9	1.9	77.7	3.1	84.3	2.1
Rhode Island	79.8	2.0	80.5	2.4	77.9	2.3
South Carolina	77.6	1.6	75.5	2.0	79.2	1.6
South Dakota	70.1	2.5	75.5	2.5	75.9	2.6
Tennessee	81.3	1.4	80.2	1.6	77.3	1.6
Texas	75.9	0.9	74.8	1.1	74.7	1.1
Utah	68.9	2.4	72.1	2.6	70.5	2.7
Vermont	79.8	2.1	79.7	2.2	76.1	2.4
Virgin Islands	78.3	2.4	80.9	2.6	80.1	2.4
Virginia	76.0	1.3	73.5	1.6	75.1	1.4
Washington	76.2	1.5	77.2	1.9	71.8	1.8
West Virginia	74.7	2.3	74.4	2.4	75.2	2.2
Wisconsin	73.4	1.7	74.4	1.9	76.2	1.6
Wyoming	75.6	2.3	72.6	2.5	72.3	2.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

Current as of February 2011

Internet Citation: Table 14_1_3-3: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_3-3.html