Table 14_1_5-3

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_5.3
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always explained things in a way they could understand, Medicare fee for service, by State, 2007-2009
	2009		2008		2007
State	Percent	SE	Percent	SE	Percent	SE
Alabama	72.3	1.6	75.7	1.8	74.3	1.7
Alaska	76.9	2.5	74.6	2.6	73.1	2.5
Arizona	69.3	1.8	71.0	2.2	72.1	1.9
Arkansas	73.8	2.2	70.2	2.5	74.2	2.3
California	72.4	0.8	72.9	1.0	72.2	1.1
Colorado	74.7	2.0	71.7	2.6	73.3	2.3
Connecticut	76.5	1.7	77.3	2.4	76.4	2.1
Delaware	74.6	2.2	76.2	2.4	78.6	2.2
District of Columbia	74.0	2.3	77.0	2.7	74.4	2.4
Florida	71.5	0.8	70.7	1.1	71.7	1.1
Georgia	73.7	1.4	73.1	1.6	72.2	1.6
Hawaii	74.6	2.2	75.6	2.7	76.9	2.3
Idaho	68.3	2.5	76.2	2.4	72.7	2.6
Illinois	72.4	1.1	75.1	1.2	DNC	DNC
Indiana	75.4	1.5	74.5	1.6	73.7	1.6
Iowa	70.7	2.5	71.7	2.4	74.9	2.4
Kansas	71.9	2.3	72.4	2.4	74.0	2.4
Kentucky	75.1	1.6	75.2	2.0	70.8	1.9
Louisiana	81.1	1.7	75.1	2.3	76.2	1.9
Maine	78.9	2.2	73.1	2.4	76.4	2.3
Maryland	74.2	1.4	73.5	1.9	73.3	1.6
Massachusetts	75.6	1.4	77.3	1.7	74.3	1.6
Michigan	74.3	1.1	72.8	1.4	74.4	1.2
Minnesota	69.2	2.4	74.7	2.2	75.3	2.4
Mississippi	73.4	2.4	75.5	2.4	74.8	2.4
Missouri	72.7	1.5	71.0	1.9	70.7	1.7
Montana	75.1	2.4	73.3	2.5	74.8	2.5
Nebraska	76.5	2.3	68.4	2.6	69.3	2.7
Nevada	72.1	2.3	72.7	2.8	73.8	2.5
New Hampshire	69.6	2.4	73.2	2.5	76.1	2.3
New Jersey	73.1	1.2	68.8	1.6	72.5	1.4
New Mexico	73.0	2.4	76.7	2.7	70.4	2.5
New York	73.2	0.9	73.7	1.2	73.9	1.1
North Carolina	76.6	1.2	72.7	1.4	74.6	1.4
North Dakota	77.4	2.3	67.1	2.7	68.6	2.8
Ohio	72.1	1.1	73.0	1.3	73.1	1.2
Oklahoma	74.6	1.9	73.0	2.3	69.8	2.2
Oregon	72.6	2.3	69.5	2.7	71.8	2.6
Pennsylvania	75.8	1.1	72.5	1.4	75.7	1.2
Puerto Rico	74.7	2.2	64.4	3.6	78.4	2.4
Rhode Island	77.1	2.1	79.4	2.4	78.7	2.2
South Carolina	74.4	1.6	72.3	2.0	77.8	1.7
South Dakota	66.7	2.6	72.5	2.6	70.8	2.8
Tennessee	75.6	1.6	79.0	1.7	74.1	1.7
Texas	74.3	0.9	73.5	1.1	72.7	1.1
Utah	66.9	2.5	68.4	2.8	68.4	2.8
Vermont	76.9	2.2	76.9	2.4	71.8	2.5
Virgin Islands	73.2	2.6	78.2	2.7	77.7	2.5
Virginia	73.5	1.3	71.7	1.6	74.7	1.4
Washington	74.1	1.6	76.5	1.9	68.9	1.8
West Virginia	71.3	2.4	72.5	2.5	70.9	2.4
Wisconsin	73.5	1.7	69.2	2.0	74.4	1.6
Wyoming	72.8	2.4	73.4	2.5	69.7	2.5

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

Current as of February 2011

Internet Citation: Table 14_1_5-3: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_5-3.html