Table 14_1_7-3

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_7.3
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always showed respect for what they had to say, Medicare fee for service, by State, 2007-2009
	2009		2008		2007
State	Percent	SE	Percent	SE	Percent	SE
Alabama	78.2	1.5	80.1	1.7	80.9	1.5
Alaska	78.8	2.4	77.1	2.5	78.7	2.3
Arizona	74.9	1.7	74.0	2.1	77.3	1.7
Arkansas	80.9	1.9	77.5	2.3	80.1	2.1
California	78.1	0.7	78.8	1.0	77.8	1.0
Colorado	79.2	1.9	76.7	2.5	82.4	2.0
Connecticut	81.0	1.6	85.6	2.0	79.2	2.1
Delaware	79.8	2.0	83.4	2.1	82.1	2.0
District of Columbia	79.1	2.1	82.0	2.5	80.9	2.2
Florida	77.6	0.8	76.3	1.0	77.3	1.0
Georgia	80.7	1.2	80.6	1.5	76.5	1.5
Hawaii	81.4	2.0	82.2	2.4	82.9	2.1
Idaho	77.1	2.3	78.4	2.3	78.4	2.4
Illinois	80.2	1.0	81.0	1.1	DNC	DNC
Indiana	82.6	1.3	81.6	1.4	80.5	1.4
Iowa	82.6	2.1	77.5	2.2	80.1	2.2
Kansas	77.1	2.2	80.2	2.2	83.4	2.1
Kentucky	81.8	1.5	80.3	1.8	77.7	1.7
Louisiana	85.3	1.6	82.3	2.0	82.2	1.7
Maine	84.6	1.9	78.1	2.3	81.7	2.1
Maryland	79.4	1.3	79.0	1.8	81.1	1.4
Massachusetts	80.7	1.3	82.8	1.5	80.8	1.5
Michigan	81.9	1.0	80.1	1.2	79.2	1.2
Minnesota	77.7	2.2	82.7	2.0	83.2	2.0
Mississippi	78.9	2.2	82.2	2.1	82.7	2.1
Missouri	82.5	1.3	80.1	1.6	78.1	1.6
Montana	79.0	2.2	82.7	2.1	78.1	2.4
Nebraska	83.4	2.0	80.3	2.2	77.9	2.4
Nevada	76.8	2.2	80.8	2.4	79.6	2.3
New Hampshire	79.0	2.1	77.6	2.4	79.3	2.2
New Jersey	81.0	1.0	77.7	1.5	79.5	1.2
New Mexico	79.4	2.2	82.5	2.5	77.3	2.3
New York	80.5	0.8	80.1	1.1	79.8	1.0
North Carolina	80.9	1.1	79.3	1.3	79.5	1.3
North Dakota	80.9	2.1	75.4	2.5	78.2	2.5
Ohio	79.0	1.0	80.6	1.1	79.6	1.1
Oklahoma	79.0	1.7	78.2	2.1	73.6	2.2
Oregon	80.4	2.1	78.0	2.5	77.0	2.4
Pennsylvania	82.4	0.9	80.1	1.2	80.6	1.1
Puerto Rico	88.4	1.6	86.3	2.6	87.6	1.9
Rhode Island	85.2	1.7	85.5	2.1	82.6	2.1
South Carolina	80.6	1.5	82.3	1.7	84.6	1.5
South Dakota	74.3	2.4	79.5	2.3	78.4	2.5
Tennessee	83.1	1.4	83.3	1.5	80.5	1.5
Texas	80.7	0.8	79.5	1.0	79.7	1.0
Utah	72.6	2.3	75.2	2.5	74.3	2.6
Vermont	85.6	1.8	83.9	2.1	79.6	2.3
Virgin Islands	85.1	2.1	82.6	2.5	87.0	2.0
Virginia	81.0	1.2	79.3	1.5	81.3	1.3
Washington	80.6	1.4	82.8	1.7	75.3	1.7
West Virginia	79.3	2.1	78.3	2.3	79.9	2.1
Wisconsin	76.7	1.6	78.4	1.8	80.4	1.5
Wyoming	82.1	2.1	74.6	2.5	74.0	2.4

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

Current as of February 2011

Internet Citation: Table 14_1_7-3: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_7-3.html