Table 14_1_7-4

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_7.4
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers always showed respect for what they had to say, Medicare managed care, by State, 2007-2009
	2009		2008		2007
State	Percent	SE	Percent	SE	Percent	SE
Alabama	81.3	1.0	83.2	1.0	81.3	1.2
Arizona	76.7	0.6	76.8	0.6	77.5	0.9
Arkansas	77.9	1.9	80.4	1.7	82.2	2.3
California	80.2	0.4	78.9	0.4	78.8	0.6
Colorado	81.5	0.8	80.9	0.8	78.1	1.6
Connecticut	82.7	1.1	84.1	1.2	81.1	2.0
Delaware	DNC	DNC	79.3	3.0	61.8	9.5
District of Columbia	85.5	3.2	82.6	4.2	84.8	3.3
Florida	79.0	0.4	76.7	0.4	77.3	0.6
Georgia	82.0	1.1	80.9	1.3	79.8	1.6
Hawaii	80.2	1.1	80.4	1.2	82.0	1.5
Idaho	77.5	1.5	79.3	1.7	76.2	2.0
Illinois	81.5	0.9	82.7	0.9	82.2	1.1
Indiana	82.9	1.0	82.5	0.9	82.9	1.4
Iowa	84.7	2.0	83.1	1.7	75.5	5.2
Kansas	82.1	2.1	84.3	2.1	80.4	1.6
Kentucky	79.7	1.2	80.0	1.2	80.9	1.4
Louisiana	81.3	1.0	79.3	1.1	82.7	1.4
Maine	85.6	1.2	79.9	2.2	83.8	2.0
Maryland	80.4	1.1	82.0	1.3	81.2	1.4
Massachusetts	82.3	0.8	82.9	0.7	82.6	1.2
Michigan	81.2	1.2	81.2	1.2	79.5	1.4
Minnesota	82.7	0.7	82.5	0.7	81.2	1.2
Mississippi	77.0	3.2	79.2	3.7	DNC	DNC
Missouri	80.8	0.8	80.5	0.8	77.8	1.2
Montana	DNC	DNC	76.3	4.4	85.3	1.8
Nebraska	81.3	1.7	82.6	1.7	80.8	1.9
Nevada	76.6	1.2	71.7	1.1	72.4	2.2
New Jersey	81.4	0.9	80.5	0.9	79.7	1.3
New Mexico	81.3	1.2	83.9	1.2	82.8	1.4
New York	81.3	0.4	80.5	0.4	80.1	0.6
North Carolina	81.0	1.0	80.6	1.1	81.9	1.4
Ohio	80.5	0.6	81.0	0.6	79.0	0.9
Oklahoma	79.3	1.3	79.3	1.4	77.7	1.6
Oregon	79.3	0.7	79.4	0.7	78.4	0.9
Pennsylvania	83.2	0.4	82.5	0.4	83.3	0.5
Puerto Rico	89.3	0.5	89.7	0.4	89.9	0.6
Rhode Island	83.9	1.2	86.2	1.1	84.8	1.5
South Carolina	80.8	1.8	82.5	2.2	DNC	DNC
South Dakota	DNC	DNC	81.6	2.7	DNC	DNC
Tennessee	84.2	0.9	82.5	0.9	82.7	1.2
Texas	80.4	0.5	80.0	0.6	80.0	0.8
Utah	78.4	1.3	79.1	1.5	78.8	1.4
Virginia	83.5	1.6	82.7	2.3	78.6	2.4
Washington	80.0	0.9	80.0	0.9	80.0	1.3
West Virginia	82.7	1.7	81.4	1.5	85.1	2.0
Wisconsin	82.9	0.9	81.8	0.9	82.2	1.1

DNC - Data were not collected.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS� Benchmarking Database.

Current as of February 2011

Internet Citation: Table 14_1_7-4: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_1_7-4.html