Table 14_4_3-2 2010 National Healthcare Quality and Disparities ReportsThe National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness. Table 14_4_3.2Hospital patients with heart failure who were given complete written discharge instructions,a by State, 2005-2008 2008200720062005StatePercentSEPercentSEPercentSEPercentSETotal82.00.176.00.168.70.157.40.1Alabama76.80.474.50.465.10.457.50.4Alaska52.01.854.31.851.41.834.21.9Arizona76.10.469.30.561.20.549.90.5Arkansas81.50.478.70.468.80.557.80.5California84.70.275.30.263.30.250.00.2Colorado87.30.581.30.573.40.652.20.7Connecticut79.50.572.50.670.60.662.50.6Delaware87.80.883.30.974.51.153.81.2District of Columbia66.21.155.61.054.90.954.51.1Florida84.50.276.60.267.70.258.20.2Georgia76.80.369.50.363.70.355.80.3Hawaii80.00.868.90.952.30.944.30.9Idaho82.71.083.71.075.71.260.31.3Illinois81.60.277.00.269.40.358.40.3Indiana82.30.380.40.372.40.463.50.4Iowa84.30.580.00.578.60.571.30.6Kansas74.30.766.70.763.50.751.60.7Kentucky74.30.467.80.461.30.450.20.4Louisiana77.00.470.70.467.20.458.60.4Maine85.30.777.60.867.90.963.61.0Maryland82.30.376.50.472.50.461.00.4Massachusetts80.40.473.20.470.90.459.50.4Michigan84.50.280.60.275.90.366.60.3Minnesota82.10.477.70.570.40.556.80.5Mississippi78.50.472.20.466.20.554.80.5Missouri82.50.378.20.372.70.463.00.4Montana74.71.271.91.265.31.251.41.2Nebraska81.30.780.30.778.00.766.70.8Nevada78.30.769.40.856.20.841.40.8New Hampshire88.70.786.70.877.50.965.31.1New Jersey89.10.283.80.379.40.371.10.3New Mexico71.90.956.11.042.70.927.20.9New York83.70.277.80.267.40.248.20.2North Carolina82.20.377.50.372.00.360.50.3North Dakota83.61.080.81.176.41.269.61.3Ohio85.80.282.00.277.40.268.00.2Oklahoma79.60.475.30.471.50.558.20.5Oregon73.90.667.10.653.50.742.20.7Pennsylvania83.50.277.60.268.40.254.60.2Puerto Rico70.40.657.60.669.60.659.60.6Rhode Island78.60.974.10.965.21.063.01.0South Carolina83.50.480.50.472.70.461.70.4South Dakota83.71.181.21.179.71.180.61.1Tennessee81.60.371.80.364.70.357.40.3Texas83.00.276.30.267.60.254.60.2Utah86.80.878.50.971.71.060.61.0Vermont85.01.381.21.581.51.468.21.6Virginia82.30.376.60.369.20.459.40.4Washington78.40.470.20.556.50.541.50.5West Virginia81.90.581.00.578.50.569.80.5Wisconsin79.80.477.40.473.50.464.50.5Wyoming68.51.963.72.063.11.954.81.9a Written discharge instructions or educational material given to patient or caregiver at discharge or during the hospital stay addressing all of the following: activity level, diet, discharge medications, followup appointment, weight monitoring, and actions to take if symptoms worsen.Key: SE: standard error.Source: Centers for Medicare & Medicaid Services, Medicare Quality Improvement Organization Program. Current as of February 2011 Internet Citation: Table 14_4_3-2: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/14_patientcenteredness/T14_4_3-2.html