Table 16_4_6-1

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.1
People with difficulty contacting their usual source of care during regular business hours over the telephone about a health problem, 2002-2007
  200720062005200420032002
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 15.30.516.60.516.10.516.10.417.70.519.10.5
Age0-1712.40.714.50.812.30.713.20.715.20.716.60.7
18-4415.70.717.30.717.30.716.90.718.70.720.30.7
45-6417.30.717.60.718.40.817.50.818.80.821.20.7
65 and over16.31.017.71.117.40.917.60.919.01.117.70.8
GenderMale14.90.516.10.615.80.615.70.617.00.518.50.5
Female15.70.517.10.516.40.516.40.518.40.519.60.5
RaceWhite, single race15.10.516.50.616.20.616.40.518.10.519.40.5
Black, single race14.81.017.01.214.21.014.01.016.11.116.91.0
Asian, single race16.32.117.62.317.62.315.02.315.72.117.42.3
NHOPI, single raceDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSU
AI/AN, single race28.06.524.14.823.55.119.45.321.85.424.23.7
Multiple races20.12.316.22.419.12.716.52.812.92.226.13.3
EthnicityNon-Hispanic, all races15.00.516.40.516.10.615.90.517.40.518.80.5
  Non-Hispanic, White14.80.516.20.616.20.616.30.617.80.519.10.5
  Non-Hispanic, Black14.71.016.81.214.11.014.01.015.81.116.71.0
Hispanic, all races17.11.217.91.116.40.917.01.020.31.121.41.0
Family incomeaNegative/poor17.31.119.51.218.11.118.11.120.61.222.91.1
Near poor/low15.31.017.51.115.60.916.61.019.31.017.80.9
Middle15.80.817.00.915.30.815.40.717.10.819.00.8
High14.30.615.10.716.40.715.70.716.70.718.60.6
EducationbLess than high school18.20.919.91.018.41.117.90.919.00.920.20.9
High school graduate14.50.716.40.716.40.817.00.818.00.718.90.7
At least some college17.00.617.30.618.20.717.10.719.20.720.90.6
Employment status, ages 18-64Employed16.20.616.90.617.10.716.70.618.40.620.40.6
Not employed17.41.019.80.920.11.018.81.020.00.921.80.9
Health insurance, ages 18-64Any private14.40.515.30.615.30.615.10.516.50.618.90.6
Public only17.41.021.21.117.51.016.81.021.41.221.11.0
Uninsured16.91.317.71.419.01.320.01.520.31.320.81.3
Health insurance, age 65 and overMedicare only13.51.517.11.617.71.615.61.420.01.819.91.6
Medicare and private17.71.417.21.417.11.217.51.218.21.416.01.0
Medicare and other public18.62.421.52.716.22.523.52.920.32.319.62.4
Location of residencecMetropolitan15.50.516.80.516.30.616.30.518.00.519.50.5
  Large central metro15.30.916.20.917.70.917.20.720.00.921.60.9
  Large fringe metro15.30.816.50.916.10.916.00.816.30.818.20.9
  Medium metro15.91.119.01.415.81.115.51.318.71.118.81.1
  Small metro15.91.814.21.313.21.615.81.614.71.817.71.5
Nonmetropolitan14.21.015.71.315.51.315.01.116.40.917.40.9
  Micropolitan14.51.316.21.515.81.714.81.616.51.117.61.1
  Noncore13.71.614.82.214.82.015.41.416.21.716.91.8
Language spoken most often at homeEnglish15.00.516.50.516.10.615.90.517.40.519.00.5
Other17.61.317.91.316.61.317.81.520.61.320.91.3
Perceived health statusExcellent/very good/good14.40.515.70.515.20.515.00.516.90.518.40.5
Fair/poor22.31.024.41.023.61.124.01.025.11.225.01.0
Activity limitationscBasic activities21.81.123.01.121.90.921.51.123.31.024.71.1
Complex activities22.61.426.01.424.31.325.01.326.11.424.81.3
Neither basic nor complex activities15.50.516.20.516.70.616.10.617.90.519.20.5

a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

c For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

 

Current as of February 2011
Internet Citation: Table 16_4_6-1: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/16_facilitators_barriers/T16_4_6-1.html