Table 16_4_6-2c

2010 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.2c
People with difficulty contacting their usual source of care during regular business hours over the telephone about a health problem, by family income,^a United States, 2007
		Total		Negative/poor		Near poor/low		Middle		High
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		15.3	0.5	17.3	1.1	15.3	1.0	15.8	0.8	14.3	0.6
Age	0-17	12.4	0.7	15.8	1.8	13.1	1.5	12.1	1.1	10.3	1.2
	18-44	15.7	0.7	17.6	1.7	17.7	1.8	15.8	1.2	14.4	1.0
	45-64	17.3	0.7	21.6	2.1	18.0	1.7	17.5	1.3	16.5	1.0
	65 and over	16.3	1.0	16.1	2.3	13.5	1.7	20.7	1.9	14.9	1.5
Gender	Male	14.9	0.5	16.3	1.3	15.3	1.2	15.6	0.9	13.8	0.8
Gender	Female	15.7	0.5	18.1	1.3	15.3	1.1	15.9	0.8	14.8	0.7
Race	White, single race	15.1	0.5	16.5	1.3	14.7	1.1	15.6	0.9	14.5	0.7
	Black, single race	14.8	1.0	16.9	1.9	14.0	1.9	15.5	1.8	12.3	1.7
	Asian, single race	16.3	2.1	DSU	DSU	26.7	6.5	17.0	4.1	12.8	2.8
	NHOPI, single race	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	AI/AN, single race	28.0	6.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Multiple races	20.1	2.3	28.1	6.6	DSU	DSU	18.2	4.9	19.8	4.7
Ethnicity	Non-Hispanic, all races	15.0	0.5	15.5	1.1	14.9	1.1	16.2	0.8	14.1	0.6
	Non-Hispanic, White	14.8	0.5	13.7	1.4	14.1	1.3	16.3	1.0	14.3	0.7
	Non-Hispanic, Black	14.7	1.0	16.8	1.9	14.1	1.9	15.2	1.8	12.5	1.7
	Hispanic, all races	17.1	1.2	22.9	2.8	17.0	1.9	12.8	1.6	17.4	2.5
Education,^b age 18 and over	Less than high school	18.2	0.9	22.8	2.0	16.3	1.7	17.7	1.6	16.5	2.1
	High school graduate	14.5	0.7	14.9	1.7	14.2	1.4	15.9	1.1	13.0	1.1
	At least some college	17.0	0.6	16.3	2.4	18.7	2.0	18.4	1.2	16.2	0.8
Employment status, ages 18-64	Employed	16.2	0.6	20.2	2.0	17.4	1.4	16.6	1.0	15.4	0.7
Employment status, ages 18-64	Not employed	17.4	1.0	18.5	1.6	18.6	2.5	16.3	1.7	16.7	1.8
Health insurance, ages 0-64	Any private	14.4	0.5	13.9	2.1	14.4	1.6	14.9	0.9	14.0	0.7
	Public only	17.4	1.0	18.5	1.5	17.1	1.6	15.2	1.8	17.4	4.6
	Uninsured	16.9	1.3	18.0	2.6	17.3	2.4	15.5	2.3	17.6	3.3
Health insurance, age 65 and over	Medicare only	13.5	1.5	12.5	3.2	9.3	2.0	17.1	2.9	14.8	3.1
	Medicare and private	17.7	1.4	DSU	DSU	16.6	3.3	22.5	2.5	15.3	1.8
	Medicare and other public	18.6	2.4	19.0	4.0	15.8	3.4	DSU	DSU	DSU	DSU
Location of residence^c	Metropolitan	15.5	0.5	18.2	1.3	16.3	1.2	15.9	0.9	14.3	0.7
	Large central metro	15.3	0.9	19.4	1.9	16.4	1.7	15.8	1.6	13.1	1.2
	Large fringe metro	15.3	0.8	15.0	2.7	13.4	2.2	16.2	1.6	15.2	1.1
	Medium metro	15.9	1.1	19.4	2.8	19.3	2.4	14.2	1.6	14.6	1.5
	Small metro	15.9	1.8	16.5	3.6	14.2	3.4	18.7	2.9	14.0	2.7
	Nonmetropolitan	14.2	1.0	14.2	2.0	11.4	1.6	15.4	1.5	14.8	1.8
	Micropolitan	14.5	1.3	13.2	2.6	12.6	2.2	14.1	1.9	16.6	2.4
	Noncore	13.7	1.6	16.1	3.3	9.2	2.3	17.3	2.9	DSU	DSU
Language spoken most often at home	English	15.0	0.5	16.6	1.2	14.3	1.1	15.8	0.8	14.4	0.7
Language spoken most often at home	Other	17.6	1.3	20.5	3.0	20.0	2.3	15.2	2.1	13.9	2.6
Perceived health status	Excellent/very good/good	14.4	0.5	15.8	1.2	14.6	1.1	14.6	0.8	13.9	0.6
Perceived health status	Fair/poor	22.3	1.0	24.2	2.1	18.8	1.7	25.2	2.0	20.8	2.1
Activity limitations^c	Basic activities	21.8	1.1	25.0	2.5	18.8	2.0	26.1	2.1	18.4	2.1
	Complex activities	22.6	1.4	23.9	2.5	22.0	2.5	25.0	2.7	18.9	2.9
	Neither basic nor complex activities	15.5	0.5	16.6	1.4	15.2	1.2	15.8	0.9	15.2	0.7
U.S. born	Yes	14.9	0.5	16.4	1.2	14.4	1.0	15.5	0.8	14.3	0.7
U.S. born	No	18.2	1.1	23.3	3.3	20.8	2.4	17.8	2.1	14.7	1.7

^a Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

^c For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Current as of February 2011

Internet Citation: Table 16_4_6-2c: 2010 National Healthcare Quality and Disparities Reports. February 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr10/16_facilitators_barriers/T16_4_6-2c.html