2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 13_1_1.1
Adults who made an appointment for routine health care in the last 12 months who sometimes or never got an appointment as soon as wanted,a United States, 2002-2008
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 15.60.415.30.515.10.514.90.415.20.415.10.416.80.4
65 and over8.
RaceWhite, single race14.40.514.30.513.70.513.30.514.30.414.20.515.80.4
Black, single race20.
Asian, single race29.92.724.52.429.92.829.
Multiple races14.92.623.53.720.92.722.73.819.93.615.62.921.53.8
EthnicityNon-Hispanic, all races15.20.514.80.514.80.514.50.514.90.414.50.516.00.4
  Non-Hispanic, White13.70.513.60.613.20.512.70.513.80.513.50.514.90.4
  Non-Hispanic, Black20.
Hispanic, all races19.
Family incomebNegative/poor20.
Near poor/low18.
EducationcLess than high school19.
High school graduate16.10.813.30.814.00.614.00.713.90.613.00.715.30.6
At least some college14.40.615.80.715.90.615.00.615.30.615.60.617.40.5
Employment status, ages 18-64Employed17.50.617.30.616.40.616.10.617.20.617.00.618.90.5
Not employed17.20.915.
Health insurance, ages 18-64Any private15.90.616.00.615.20.615.20.615.70.615.80.617.60.5
Public only20.
Health insurance, age 65 and overMedicare only7.
Medicare and private8.
Medicare and other public14.
Residence locationdMetropolitan16.00.515.60.515.50.515.30.515.70.515.60.517.30.4
  Large central metro18.70.916.80.817.00.716.80.817.50.817.90.920.20.8
  Large fringe metro13.20.815.50.914.80.915.
  Medium metro16.
  Small metro16.01.615.71.714.
Language spoken most often at homeEnglish14.70.414.70.514.50.414.40.414.60.414.40.415.90.4
Perceived health statusExcellent/very good/good15.30.514.80.514.60.514.00.514.60.514.80.516.20.4
Activity limitationsdBasic activities14.00.913.10.915.
Complex activities17.61.314.41.318.
Neither basic nor complex activities15.80.515.60.615.00.514.40.515.20.515.40.517.10.4
U.S. bornYes14.50.414.50.5DNCDNCDNCDNCDNCDNC14.10.515.70.4

a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DNC - Data not collected.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Page last reviewed March 2012
Internet Citation: T13_1_1_1: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/13_timeliness/T13_1_1_1.html