2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 13_1_1.2d
Adults who made an appointment for routine health care in the last 12 months who sometimes or never got an appointment as soon as wanted,a by education,b United States, 2008
  TotalLess than high schoolHigh school graduateAt least some college
Population groupPercentSEPercentSEPercentSEPercentSE
Total 15.50.519.
65 and over8.40.612.
RaceWhite, single race14.40.518.
Black, single race20.
Asian, single race29.72.7DSUDSU32.64.827.83.1
Multiple races14.82.6DSUDSUDSUDSUDSUDSU
EthnicityNon-Hispanic, all races15.10.518.
  Non-Hispanic, White13.70.518.01.413.
  Non-Hispanic, Black20.
Hispanic, all races19.
Family incomecNegative/poor20.81.321.91.721.72.418.62.1
Near poor/low18.
Employment status, ages 18-64Employed17.50.623.11.818.
Not employed17.10.920.
Health insurance, ages 18-64Any private15.90.618.
Public only20.
Health insurance, age 65 and overMedicare only7.
Medicare and private8.
Medicare and other public13.
Residence locationdMetropolitan16.00.520.
  Large central metro18.60.921.91.917.71.318.31.2
  Large fringe metro13.20.816.42.314.01.412.31.0
  Medium metro15.
  Small metro16.11.623.52.816.92.713.22.2
Language spoken most often at homeEnglish14.60.418.
Perceived health statusExcellent/very good/good15.20.519.
Activity limitationsdBasic activities14.00.917.
Complex activities17.61.420.52.815.32.417.92.3
Neither basic nor complex activities15.80.519.
U.S. bornYes14.40.418.

a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

b. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

c. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Page last reviewed October 2014
Internet Citation: T13_1_1_2d: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/13_timeliness/T13_1_1_2d.html