T14_1_1_2a

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.2a
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,a by race, United States, 2008
    Single race  
  TotalWhiteBlackAsianNHOPIAI/ANMultiple races
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 9.50.39.00.312.20.711.11.2DSUDSUDSUDSU12.31.9
Age18-44�����������11.50.511.00.513.61.011.91.7DSUDSUDSUDSU12.73.0
45-64��������������8.90.48.50.411.21.010.91.8DSUDSUDSUDSUDSUDSU
65 and over��������6.40.56.10.59.51.4DSUDSUDSUDSUDSUDSUDSUDSU
GenderMale������������9.40.48.80.412.31.110.91.6DSUDSUDSUDSUDSUDSU
Female�������������9.50.39.10.412.10.811.21.4DSUDSUDSUDSU9.22.0
Family incomebNegative/poor���14.10.813.11.017.21.4DSUDSUDSUDSUDSUDSUDSUDSU
Near poor/low������12.00.711.90.812.31.2DSUDSUDSUDSUDSUDSUDSUDSU
Middle�������������9.70.59.30.512.31.411.51.7DSUDSUDSUDSUDSUDSU
High���������������7.40.47.10.48.11.19.51.7DSUDSUDSUDSUDSUDSU
EducationcLess than high school���������12.50.712.00.815.21.4DSUDSUDSUDSUDSUDSUDSUDSU
High school graduate�������������10.30.59.70.513.31.313.23.0DSUDSUDSUDSUDSUDSU
At least some college������������8.20.37.90.39.90.910.41.3DSUDSUDSUDSU9.52.2
Employment status, ages 18-64Employed��������9.80.39.50.411.60.911.31.3DSUDSUDSUDSU10.32.2
Not employed�������11.80.611.00.715.51.410.82.8DSUDSUDSUDSUDSUDSU
Health insurance, ages 18-64Any private�����8.70.38.40.410.30.910.81.4DSUDSUDSUDSU10.02.4
Public only��������16.20.916.11.216.91.4DSUDSUDSUDSUDSUDSUDSUDSU
Uninsured����������15.31.015.01.116.02.1DSUDSUDSUDSUDSUDSUDSUDSU
Health insurance, age 65 and overMedicare only���5.70.75.30.79.42.0DSUDSUDSUDSUDSUDSUDSUDSU
Medicare and private�������������6.10.76.00.87.72.2DSUDSUDSUDSUDSUDSUDSUDSU
Medicare and other public��������10.71.510.71.913.32.9DSUDSUDSUDSUDSUDSUDSUDSU
Residence locationdMetropolitan����9.60.39.10.312.30.811.31.2DSUDSUDSUDSU13.02.0
  Large central metro10.10.59.30.513.41.011.41.6DSUDSUDSUDSUDSUDSU
  Large fringe metro�8.70.68.10.511.31.711.02.2DSUDSUDSUDSUDSUDSU
  Medium metro�������9.80.79.30.811.01.7DSUDSUDSUDSUDSUDSUDSUDSU
  Small metro��������10.31.110.41.312.22.4DSUDSUDSUDSUDSUDSUDSUDSU
Nonmetropolitan����8.70.78.60.710.92.3DSUDSUDSUDSUDSUDSUDSUDSU
  Micropolitan�������9.50.99.40.912.02.6DSUDSUDSUDSUDSUDSUDSUDSU
  Noncore������������7.01.06.91.0DSUDSUDSUDSUDSUDSUDSUDSUDSUDSU
Language spoken most often at homeEnglish���������9.10.38.70.311.90.78.71.4DSUDSUDSUDSU12.11.9
Other��������������13.11.012.51.1DSUDSU13.81.9DSUDSUDSUDSUDSUDSU
Perceived health statusExcellent/very good/good������8.10.37.60.310.80.810.51.2DSUDSUDSUDSU10.52.2
Fair/poor����������16.70.716.60.918.31.315.33.8DSUDSUDSUDSUDSUDSU
Activity limitationsdBasic activities12.70.612.40.715.91.5DSUDSUDSUDSUDSUDSUDSUDSU
Complex activities�16.61.016.21.118.11.9DSUDSUDSUDSUDSUDSUDSUDSU
Neither basic nor complex activities8.70.38.20.311.40.811.11.3DSUDSUDSUDSU8.11.7
U.S. bornYes�������������9.20.38.80.312.00.77.92.0DSUDSUDSUDSU12.62.0
No�����������������11.30.710.80.813.62.212.11.3DSUDSUDSUDSUDSUDSU

a. Composite percent distribution of how often health providers listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them.� The weights are adjusted for nonresponse based on how many of the four questions had a response. For more information, see the Medical Expenditure Panel Survey (MEPS) entry in Appendix B: Detailed Methods.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

 

Page last reviewed March 2012
Internet Citation: T14_1_1_2a: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_1_2a.html