T14_1_1_2b

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.2b
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them,a by ethnicity, United States, 2008
    Non-Hispanic  
  TotalAll racesWhiteBlackHispanic, all races
Population groupPercentSEPercentSEPercentSEPercentSEPercentSE
Total 9.50.39.30.38.80.312.10.710.90.6
Age18-4411.50.511.40.510.80.613.61.012.10.8
45-648.90.48.70.48.30.510.91.011.21.2
65 and over6.40.56.50.56.20.69.61.44.91.2
GenderMale������������9.40.49.10.48.50.412.11.112.11.1
Female�������������9.50.39.50.49.00.412.00.810.10.7
Family incomebNegative/poor���14.10.814.60.913.41.217.21.511.91.3
Near poor/low������12.00.711.30.711.10.912.11.215.31.4
Middle�������������9.70.59.60.59.20.612.21.410.71.2
High���������������7.40.47.50.47.20.48.11.25.60.9
EducationcLess than high school���������12.50.712.50.911.91.015.01.412.51.1
High school graduate�������������10.30.510.30.59.50.613.11.311.01.0
At least some college������������8.20.38.10.37.80.410.00.99.11.0
Employment status, ages 18-64Employed��������9.80.39.60.49.20.411.60.911.50.8
Not employed�������11.80.611.70.710.90.815.01.412.51.0
Health insurance, ages 18-64Any private�����8.70.38.60.48.30.410.30.99.40.8
Public only��������16.20.916.91.117.21.516.41.412.91.5
Uninsured����������15.31.014.91.114.31.416.32.216.61.3
Health insurance, age 65 and overMedicare only���5.70.75.90.75.40.89.62.0DSUDSU
Medicare and private�������������6.10.76.20.86.10.87.82.2DSUDSU
Medicare and other public��������10.71.511.31.811.82.5DSUDSUDSUDSU
Residence locationdMetropolitan����9.60.39.40.48.80.412.20.811.10.7
  Large central metro10.10.59.90.68.80.713.11.011.00.8
  Large fringe metro�8.70.68.50.67.90.511.31.711.21.4
  Medium metro�������9.80.79.70.89.10.811.21.811.01.6
  Small metro��������10.31.110.31.210.41.312.22.4DSUDSU
Nonmetropolitan����8.70.78.70.78.60.711.02.37.71.5
  Micropolitan�������9.50.99.50.99.40.912.12.6DSUDSU
  Noncore������������7.01.07.11.17.01.1DSUDSU5.80.8
Language spoken most often at homeEnglish���������9.10.39.10.38.70.311.90.78.90.8
Other��������������13.11.013.92.1DSUDSUDSUDSU12.70.9
Perceived health statusExcellent/very good/good������8.10.37.90.37.30.310.70.89.80.6
Fair/poor����������16.70.717.00.817.01.018.01.314.71.5
Activity limitationsdBasic activities12.70.612.90.712.70.814.81.59.91.6
Complex activities�16.61.016.91.016.71.216.91.912.12.2
Neither basic nor complex activities8.70.38.40.37.80.311.50.811.10.7
U.S. bornYes�������������9.20.39.20.38.70.311.90.79.80.9
No�����������������11.30.710.91.09.61.513.42.411.70.8

a. Composite percent distribution of how often health providers listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them.� The weights are adjusted for nonresponse based on how many of the four questions had a response. For more information see the Medical Expenditure Panel Survey (MEPS)� entry in Appendix B: Detailed Methods.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

 

Page last reviewed March 2012
Internet Citation: T14_1_1_2b: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_1_2b.html