T14_1_1_5_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.5_1
Adults who had a doctor's office or clinic visit in the last 12 months whose doctor sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, Medicare fee for service, by State, 2010
StatePercentSE
Alabama5.10.8
Alaska3.91.1
Arizona5.20.8
Arkansas7.01.3
California4.30.4
Colorado5.41.0
Connecticut4.80.9
Delaware2.60.8
District of Columbia5.91.3
Florida4.50.4
Georgia5.80.8
Hawaii6.01.2
Idaho4.01.1
Illinois3.90.5
Indiana3.70.7
Iowa3.61.0
Kansas6.11.2
Kentucky5.00.9
Louisiana5.00.9
Maine3.91.0
Maryland4.90.7
Massachusetts3.70.6
Michigan4.90.6
Minnesota3.10.9
Mississippi4.61.1
Missouri4.60.7
Montana3.51.0
Nebraska3.91.0
Nevada4.61.1
New Hampshire4.81.1
New Jersey4.40.6
New Mexico3.41.0
New York4.10.4
North Carolina5.30.6
North Dakota3.71.0
Ohio3.90.5
Oklahoma5.31.0
Oregon3.00.9
Pennsylvania3.60.5
Puerto Rico5.11.2
Rhode Island4.01.0
South Carolina3.50.7
South Dakota4.31.1
Tennessee4.30.7
Texas5.30.4
Utah3.20.9
Vermont4.21.0
Virgin Islands7.01.4
Virginia4.40.6
Washington4.80.8
West Virginia5.11.1
Wisconsin4.10.8
Wyoming4.11.1

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Page last reviewed March 2012
Internet Citation: T14_1_1_5_1: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_1_5_1.html