T14_1_1_6_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_1.6_1
Adults who had a doctor's office or clinic visit in the last 12 months whose doctor sometimes or never listened carefully, explained things clearly, respected what they had to say, and spent enough time with them, commercial plans, by State, 2010
StatePercentSE
Alabama6.71.6
Arizona8.21.1
Arkansas5.11.3
California8.10.8
Colorado6.40.7
Connecticut5.50.2
Delaware6.20.7
Florida7.60.7
Georgia6.50.8
Hawaii6.60.7
Illinois5.40.7
Indiana5.91.2
Iowa4.41.0
Kansas6.41.0
Kentucky6.20.6
Louisiana4.60.7
Maine2.60.6
Maryland9.70.7
Massachusetts6.10.5
Michigan6.40.6
Minnesota4.50.8
Missouri5.10.8
Nebraska5.31.2
New Hampshire8.01.0
New Jersey7.00.8
New Mexico9.21.0
New York5.70.4
North Carolina5.81.1
Ohio6.00.6
Oklahoma5.71.2
Oregon7.60.9
Pennsylvania6.20.8
South Carolina8.11.3
South Dakota7.21.4
Tennessee5.00.9
Texas6.60.7
Utah6.81.6
Virginia4.71.0
Washington6.90.8
Wisconsin5.10.4

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Current as of March 2012
Internet Citation: T14_1_1_6_1: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_1_6_1.html