T14_1_2_2c

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_2.2c
Children who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them,^a by family income,^b United States, 2008
		Total		Negative/poor		�Near poor/low		Middle		High
Population group		Percent	SE	Percent	SE	Percent	SE	Percent	SE	Percent	SE
Total		4.4	0.3	6.8	0.8	5.6	0.8	3.1	0.4	3.6	0.6
Age	0-5	4.7	0.5	7.5	1.4	6.2	1.1	3.0	0.7	3.6	0.8
Age	6-17	4.2	0.4	6.2	0.8	5.3	0.9	3.2	0.5	3.6	0.8
Gender	Male	4.3	0.4	6.6	0.9	5.5	0.8	3.0	0.5	3.6	0.9
Gender	Female	4.5	0.4	7.0	1.0	5.8	1.0	3.2	0.6	3.5	0.8
Race	White, single race	4.4	0.4	6.7	1.1	5.9	0.9	3.1	0.5	3.9	0.8
	Black, single race	4.1	0.5	6.0	1.1	3.7	0.8	3.5	0.8	DSU	DSU
	Asian, single race	3.8	0.8	DSU	DSU	DSU	DSU	DSU	DSU	3.1	0.8
	NHOPI, single race	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	AI/AN, single race	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Multiple races	5.3	1.3	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Ethnicity	Non-Hispanic, all races	4.0	0.3	7.2	1.2	4.5	0.8	3.0	0.4	3.6	0.7
	Non-Hispanic, White	4.0	0.4	7.5	2.0	4.8	1.2	2.9	0.5	3.8	0.8
	Non-Hispanic, Black	4.0	0.5	5.9	1.2	3.5	0.7	3.5	0.8	DSU	DSU
	Hispanic, all races	5.8	0.5	6.0	0.8	8.2	1.5	3.8	0.9	3.7	1.0
Health insurance	Any private	3.3	0.3	9.0	2.2	2.4	0.4	2.8	0.4	3.4	0.7
	Public only	6.5	0.6	6.3	0.9	8.4	1.3	DSU	DSU	DSU	DSU
	Uninsured	6.3	1.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
Residence location^c	Metropolitan	4.6	0.3	7.0	0.9	5.9	0.9	3.4	0.5	3.8	0.7
	Large central metro	4.6	0.5	5.6	0.9	6.7	1.3	3.7	0.9	3.1	0.8
	Large fringe metro	3.4	0.5	DSU	DSU	4.0	0.9	3.3	0.6	3.0	0.8
	Medium metro	4.9	0.7	7.7	1.6	DSU	DSU	DSU	DSU	DSU	DSU
	Small metro	7.1	1.5	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Nonmetropolitan	3.4	0.6	DSU	DSU	4.6	1.4	DSU	DSU	DSU	DSU
	Micropolitan	3.2	0.7	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
	Noncore	DSU	DSU	7.0	2.0	DSU	DSU	DSU	DSU	DSU	DSU
Language spoken most often at home	English	4.1	0.3	7.1	1.0	4.9	0.8	3.0	0.4	3.6	0.7
Language spoken most often at home	Other	5.9	0.7	6.0	1.4	8.2	1.8	3.8	1.0	DSU	DSU
Perceived health status	Excellent/very good/good	4.3	0.3	6.6	0.8	5.7	0.8	3.1	0.4	3.4	0.6
Perceived health status	Fair/poor	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU
CSHCN^d	Yes	5.5	0.6	9.0	1.2	6.2	1.1	3.9	0.9	5.0	1.4
CSHCN^d	No	4.0	0.3	6.2	0.9	5.3	0.8	2.9	0.4	3.2	0.7
U.S. born	Yes	4.3	0.3	6.6	0.8	5.5	0.7	3.1	0.4	3.6	0.6
U.S. born	No	6.4	1.4	DSU	DSU	DSU	DSU	DSU	DSU	DSU	DSU

^a. Composite percent distribution of how often health providers listened carefully, explained things clearly, showed respect for what they had to say, and spent enough time with them. The weights are adjusted for nonresponse based on how many of the four questions had a response. For more information see the Medical Expenditure Panel Survey (MEPS) entry in Appendix B: Detailed Methods.

^b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

^c. For more information, see the MEPS entry in Appendix B: Detailed Methods.

^d. CSHCN: Children with special health care needs. For details, refer to the MEPS documentation for the 2008� Full Year Consolidated Data File at http://www.meps.ahrq.gov/mepsweb/data_stats/download_data_files_detail.jsp?cboPufNumber=HC-121.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

Page last reviewed October 2014

Internet Citation: T14_1_2_2c: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://archive.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_2_2c.html