T14_1_3_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.1
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them,a United States, 2002-2008
  2008200720062005200420032002
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 8.80.38.60.39.40.39.00.38.70.39.30.310.30.3
Age18-4410.50.610.40.510.80.511.20.510.70.411.40.512.60.5
45-648.60.58.40.59.00.58.30.58.10.59.00.59.40.5
65 and over5.70.55.20.57.00.65.60.55.60.55.00.56.80.5
GenderMale8.60.58.70.48.70.58.70.48.20.59.40.510.10.5
Female9.00.48.60.49.90.49.30.49.20.39.20.410.50.4
RaceWhite, single race8.40.48.30.39.20.48.60.38.20.38.90.310.10.3
Black, single race11.50.910.00.99.10.711.61.010.40.910.70.810.60.7
Asian, single race10.61.49.61.511.21.811.32.313.11.913.82.113.62.0
NHOPI, single raceDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSUDSU
AI/AN, single raceDSUDSUDSUDSUDSUDSUDSUDSUDSUDSU6.81.916.93.3
Multiple races12.02.314.13.114.13.18.52.111.72.213.63.011.92.3
EthnicityNon-Hispanic, all races8.70.48.40.39.20.48.90.38.50.38.90.39.90.3
  Non-Hispanic, White8.20.48.00.48.90.48.30.37.90.38.50.39.50.4
  Non-Hispanic, Black11.40.910.00.99.10.711.61.010.20.910.40.910.60.7
Hispanic, all races9.80.811.10.911.10.910.70.811.20.813.21.015.00.9
Family incomebNegative/poor13.71.013.31.012.80.914.51.015.81.115.01.015.41.0
Near poor/low10.50.811.00.811.50.810.20.79.90.710.70.812.90.8
Middle9.20.68.30.610.80.79.90.68.70.69.50.610.40.5
High7.00.57.20.57.10.56.90.46.90.47.60.48.30.4
EducationcLess than high school11.80.811.20.711.50.812.60.912.00.812.20.712.60.6
High school graduate9.00.67.90.59.70.57.90.59.10.58.60.510.40.5
At least some college7.90.48.20.48.50.48.40.47.50.48.80.49.50.4
Employment status, ages 18-64Employed9.20.49.00.49.50.49.50.49.00.410.00.410.90.4
Not employed11.40.911.50.711.90.911.10.711.40.711.80.712.40.7
Health insurance, ages 18-64Any private8.10.47.80.48.60.48.60.47.80.39.10.49.90.4
Public only15.41.214.41.216.01.414.51.115.81.115.11.115.61.1
Uninsured14.71.318.11.315.31.315.81.318.31.516.41.318.31.2
Health insurance, age 65 and overMedicare only4.80.76.01.08.11.46.41.16.01.05.51.19.01.0
Medicare and private5.50.84.30.75.80.74.30.55.10.64.50.65.70.6
Medicare and other public9.91.86.21.310.31.810.32.27.91.57.11.47.51.5
Residence locationdMetropolitan9.10.48.60.39.20.49.30.38.70.39.40.310.60.4
  Large central metro9.50.69.70.69.70.510.30.79.80.610.70.512.10.6
  Large fringe metro8.10.68.00.68.80.78.70.68.40.69.50.610.30.7
  Medium metro9.70.88.00.69.30.88.80.67.20.68.40.79.90.6
  Small metro9.11.48.41.28.80.78.50.99.21.17.80.98.20.9
Nonmetropolitan7.70.98.50.710.10.87.90.79.10.78.80.69.00.6
  Micropolitan7.81.19.21.010.61.18.70.89.11.07.40.78.10.8
  Noncore7.41.37.31.29.01.36.40.89.11.011.61.010.91.0
Language spoken most often at homeEnglish8.50.38.40.39.20.38.80.38.40.38.90.39.90.3
Other12.41.110.91.111.91.111.80.912.71.314.51.215.81.3
Perceived health statusExcellent/very good/good7.40.37.90.38.30.37.90.37.90.38.60.39.20.3
Fair/poor16.21.012.90.815.51.015.00.813.10.813.20.816.40.8
Activity limitationsdBasic activities11.70.89.40.711.80.811.60.811.90.711.10.712.10.8
Complex activities16.41.213.11.113.81.214.51.114.61.012.21.014.81.0
Neither basic nor complex activities8.00.48.20.38.70.38.30.37.90.38.90.39.90.3
U.S. bornYes8.60.38.40.3DNCDNCDNCDNCDNCDNC8.80.39.90.3
No10.70.810.10.8DNCDNCDNCDNCDNCDNC12.81.013.61.0

a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DNC - Data not collected.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

 

Page last reviewed March 2012
Internet Citation: T14_1_3_1: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_3_1.html