2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.2a
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them,a by race, United States, 2008
    Single race  
  TotalWhiteBlackAsianNHOPIAI/ANMultiple races
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
65 and over��������
Family incomebNegative/poor���
Near poor/low������10.50.810.40.911.61.6DSUDSUDSUDSUDSUDSUDSUDSU
EducationcLess than high school���������11.80.811.
High school graduate�������������
At least some college������������
Employment status, ages 18-64Employed��������
Not employed�������11.40.910.90.914.51.7DSUDSUDSUDSUDSUDSUDSUDSU
Health insurance, ages 18-64Any private�����
Public only��������
Health insurance, age 65 and overMedicare only���
Medicare and private�������������
Medicare and other public��������
Residence locationdMetropolitan����
  Large central metro9.
  Large fringe metro�
  Medium metro�������
  Small metro��������
Language spoken most often at homeEnglish���������
Perceived health statusExcellent/very good/good������
Activity limitationsdBasic activities11.70.811.50.914.51.8DSUDSUDSUDSUDSUDSUDSUDSU
Complex activities�
Neither basic nor complex activities8.
U.S. bornYes�������������

a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Page last reviewed October 2014
Internet Citation: T14_1_3_2a: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_3_2a.html