2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_3.2c
Adults who had a doctor's office or clinic visit in the last 12 months whose health providers sometimes or never listened carefully to them,a by family income,b United States, 2008
  TotalNegative/poorNear poor/lowMiddleHigh
Population groupPercentSEPercentSEPercentSEPercentSEPercentSE
Total 8.80.313.
65 and over��������5.70.511.
RaceWhite, single race������������8.40.413.11.310.
Black, single race�11.50.915.11.511.61.612.
Asian, single race�10.61.4DSUDSUDSUDSU11.
Multiple races�����12.02.3DSUDSUDSUDSUDSUDSUDSUDSU
EthnicityNon-Hispanic, all races�������8.70.414.
  Non-Hispanic, White8.20.413.
  Non-Hispanic, Black11.40.915.41.611.31.612.
Hispanic, all races9.80.810.81.613.
EducationcLess than high school���������11.80.816.51.613.11.510.
High school graduate�������������9.00.614.
At least some college������������7.90.410.
Employment status, ages 18-64Employed��������9.20.412.61.413.01.310.
Not employed�������11.40.915.41.612.21.611.
Health insurance, ages 18-64Any private�����8.10.410.
Public only��������
Health insurance, age 65 and overMedicare only���
Medicare and private�������������5.50.8DSUDSU5.
Medicare and other public��������9.91.816.54.1DSUDSUDSUDSUDSUDSU
Residence locationdMetropolitan����9.10.414.
  Large central metro9.50.615.21.811.
  Large fringe metro�8.10.612.62.411.
  Medium metro�������9.70.813.61.812.41.611.
  Small metro��������9.11.414.
Language spoken most often at homeEnglish���������8.50.313.
Perceived health statusExcellent/very good/good������
Activity limitationsdBasic activities11.70.818.
Complex activities�
Neither basic nor complex activities8.00.411.
U.S. bornYes�������������8.60.313.

a. Denominator includes adults who had a doctor's office or clinic visit in the last 12 months, excluding missing data.

b. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

c. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

d. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.


Page last reviewed October 2014
Internet Citation: T14_1_3_2c: 2011 National Healthcare Quality and Disparities Reports. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_3_2c.html