T14_1_5_6_1

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_1_5.6_1
Adults who had a doctor's office or clinic visit in the last 12 months whose doctor sometimes or never explained things in a way they could understand, commercial plans, by State, 2010
StatePercentSE
Alabama6.11.5
Arizona6.31.0
Arkansas3.01.0
California6.50.7
Colorado4.10.5
Connecticut4.10.2
Delaware5.60.7
Florida5.50.6
Georgia5.80.8
Hawaii6.00.6
Illinois4.90.6
Indiana6.61.3
Iowa2.90.8
Kansas5.50.9
Kentucky5.20.6
Louisiana4.00.7
Maine2.50.6
Maryland8.00.7
Massachusetts5.20.5
Michigan4.40.5
Minnesota3.60.7
Missouri3.70.7
Nebraska5.31.2
New Hampshire7.41.0
New Jersey6.60.8
New Mexico7.00.9
New York4.40.3
North Carolina2.10.7
Ohio5.20.5
Oklahoma3.51.0
Oregon5.60.8
Pennsylvania4.70.7
South Carolina5.61.1
South Dakota6.11.3
Tennessee3.90.8
Texas5.10.6
Utah6.61.6
Virginia3.80.9
Washington4.40.6
Wisconsin3.00.3

Key: SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Quality Improvement and Patient Safety, National CAHPS Benchmarking Database.

 

Page last reviewed March 2012
Internet Citation: T14_1_5_6_1: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_1_5_6_1.html