T14_2_2_2

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 14_2_2.2
Adult hospital patients who sometimes or never had good communication with nurses in the hospital, by race, United States, 2010
    Single race  
  TotalWhiteBlackAsianNHOPIAI/ANMultiple races
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 5.60.015.00.017.40.066.40.106.70.278.00.187.80.09
Age18-445.90.035.30.037.90.115.10.136.10.398.30.328.10.19
45-646.10.035.50.037.60.096.90.227.40.528.20.308.50.16
65 and over5.10.024.70.026.90.097.80.197.10.557.50.327.00.15
EthnicityNon-Hispanic, all races5.30.024.90.027.50.066.20.106.30.328.00.227.80.10
Hispanic, all races6.90.056.50.079.00.357.40.527.90.658.30.398.40.36
EducationaLess than high school6.50.045.90.048.10.129.10.327.40.718.40.368.40.20
High school graduate5.30.024.80.037.30.107.40.276.40.487.20.317.70.18
At least some college5.20.024.80.027.00.085.50.116.50.388.20.297.50.14
Language at homeEnglish5.40.015.00.027.40.065.70.136.50.307.90.197.70.10
Spanish6.90.086.60.118.40.739.41.709.01.307.60.698.60.75
Other7.20.126.00.187.40.497.30.188.41.0311.00.9811.70.76

a. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Centers for Medicare & Medicaid Services, Hospital Consumer Assessment of Healthcare Providers and Systems.

 

Current as of March 2012
Internet Citation: T14_2_2_2: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/14_patientcenteredness/T14_2_2_2.html