T16_4_6_2c

2011 National Healthcare Quality and Disparities Reports

The National Healthcare Quality Report (NHQR) is a comprehensive national overview of quality of health care in the United States. It is organized around four dimensions of quality of care: effectiveness, patient safety, timeliness, and patient centeredness.

Table 16_4_6.2c
People with difficulty contacting their usual source of care during regular business hours over the telephone about a health problem, by family income,a United States, 2008
  TotalNegative/poorNear poor/lowMiddleHigh
Population groupPercentSEPercentSEPercentSEPercentSEPercentSE
Total 14.10.416.31.213.91.113.50.813.90.7
Age0-1711.00.713.21.311.91.511.01.28.91.1
18-4414.80.717.41.814.31.714.61.214.41.0
45-6416.20.723.02.316.41.914.51.316.01.0
65 and over14.61.014.22.314.51.615.51.714.01.6
GenderMale14.20.516.41.414.01.314.21.013.70.8
Female14.00.516.21.213.81.113.00.814.10.8
RaceWhite, single race14.30.516.81.615.01.213.80.813.90.7
Black, single race11.50.714.71.69.11.211.01.311.01.6
Asian, single race12.91.8DSUDSUDSUDSU12.53.114.32.7
NHOPI, single raceDSUDSUDSUDSUDSUDSUDSUDSUDSUDSU
AI/AN, single race29.25.9DSUDSUDSUDSUDSUDSUDSUDSU
Multiple races15.22.813.93.8DSUDSU14.53.919.65.7
EthnicityNon-Hispanic, all races13.70.515.51.213.01.113.40.813.70.7
  Non-Hispanic, White13.90.615.91.714.21.413.70.913.70.8
  Non-Hispanic, Black11.30.714.41.68.91.210.81.311.11.6
Hispanic, all races16.61.218.52.817.22.014.71.816.42.3
Education,b age 18 and overLess than high school17.01.119.92.016.71.816.91.813.72.3
High school graduate14.50.717.71.813.01.514.81.414.21.2
At least some college15.30.618.12.615.82.014.11.115.50.9
Employment status, ages 18-64Employed14.80.618.21.813.91.613.80.915.30.8
Not employed18.01.020.72.018.22.217.92.215.41.6
Health insurance, ages 0-64Any private13.40.515.72.512.51.813.00.913.70.7
Public only14.51.015.51.313.91.512.82.415.63.9
Uninsured17.91.322.12.517.72.615.82.317.13.0
Health insurance, age 65 and overMedicare only13.91.410.73.210.41.919.03.013.13.0
Medicare and private14.31.4DSUDSU16.22.913.72.314.41.9
Medicare and other public19.22.620.94.024.85.2DSUDSUDSUDSU
Residence locationcMetropolitan14.10.516.51.314.51.213.30.813.90.7
  Large central metro14.20.916.21.913.21.911.81.215.81.3
  Large fringe metro14.30.815.82.616.52.615.61.712.71.2
  Medium metro13.70.914.82.413.41.513.71.813.41.5
  Small metro14.61.721.93.216.93.011.52.413.92.5
Nonmetropolitan13.71.415.22.411.52.214.52.313.62.1
  Micropolitan12.81.512.53.19.42.515.13.012.22.1
  Noncore15.52.119.53.414.93.313.33.616.64.2
Language spoken most often at homeEnglish14.00.516.11.113.61.113.70.813.90.7
Other14.61.316.92.815.22.112.41.914.32.9
Perceived health statusExcellent/very good/good13.30.414.21.212.91.212.60.713.70.7
Fair/poor20.41.124.72.319.12.022.02.416.52.1
Activity limitations,c age 18 and overBasic activities19.11.120.32.019.51.819.12.018.21.8
Complex activities22.41.425.32.621.22.621.32.522.02.9
Neither basic nor complex activities14.40.516.81.713.31.414.10.914.50.8
U.S. bornYes13.80.515.81.113.61.113.50.813.60.7
No16.11.119.42.916.02.714.21.616.41.9

a. Negative/poor refers to household incomes below the Federal poverty line; near poor/low, the poverty line to just below 200 percent of the poverty line; middle, 200 percent to just below 400 percent of the poverty line; and high, 400 percent of the poverty line and over.

b. Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

c. For more information, see the MEPS entry in Appendix B: Detailed Methods.

DSU - Data do not meet the criteria for statistical reliability, data quality, or confidentiality.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Agency for Healthcare Research and Quality, Center for Financing, Access, and Cost Trends, Medical Expenditure Panel Survey.

 

Current as of March 2012
Internet Citation: T16_4_6_2c: 2011 National Healthcare Quality and Disparities Reports. March 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr11/16_facilitators_barriers/T16_4_6_2c.html