Table T5_2_1_2-2a

2012 National Healthcare Quality and Disparities Reports

This appendix provides detailed data tables for all measures analyzed for the 2012 National Healthcare Quality and Disparities Reports. Tables are included for measures discussed in the main text of the reports as well as for other measures that were examined but not included in the main text.
Table 5_2_1_2.2a
Adult hospital patients who sometimes or never had good communication with nurses in the hospital,a by race, United States, 2011
    Single race  
  TotalWhiteBlackAsianNHOPIAI/ANMultiple races
Population groupPercentSEPercentSEPercentSEPercentSEPercentSEPercentSEPercentSE
Total 5.340.014.780.016.970.056.040.095.600.257.700.177.650.09
Age18–445.590.034.930.037.330.104.830.135.290.377.690.318.100.18
45–645.830.035.180.037.060.086.670.215.850.478.340.298.240.16
65 and over4.930.024.510.026.550.097.230.185.800.486.840.306.740.14
EthnicityNon-Hispanic, all races5.030.014.650.026.970.065.770.105.290.297.500.217.610.10
Hispanic, all races6.570.056.110.078.320.327.480.516.180.588.140.378.190.34
EducationbLess than high school6.270.045.650.047.620.128.780.316.760.698.010.358.190.20
High school graduate5.070.024.640.036.870.097.220.265.260.446.980.307.430.17
At least some college4.930.024.570.026.610.085.100.105.340.357.890.287.400.13
Language at homeEnglish5.100.014.710.016.930.055.290.135.450.287.500.197.510.09
Spanish6.620.086.340.108.110.6710.411.726.671.138.370.728.480.73
Other6.770.115.700.177.580.476.760.166.150.869.270.8310.610.67

a Good communication with nurses means nurses treated patients with courtesy and respect, listened carefully, and explained things clearly to patients.

b Less than high school refers to fewer than 12 years of education; high school graduate, 12 years of education; and at least some college, more than 12 years of education.

Key: AI/AN: American Indian or Alaska Native; NHOPI: Native Hawaiian or Other Pacific Islander; SE: standard error.

Source: Centers for Medicare & Medicaid Services, Hospital Consumer Assessment of Healthcare Providers and Systems.

Page last reviewed June 2013
Internet Citation: Table T5_2_1_2-2a: 2012 National Healthcare Quality and Disparities Reports. June 2013. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/research/findings/nhqrdr/nhqrdr12/5_patientcenteredness/T5_2_1_2-2a.html