Appendix P. Figure 1. Telephony Infrastructure Example (Text Description)

This diagram represents the telecommunications network configuration of the Denver Health Medical Information Centers (Rocky Mountain Poison and Drug Center [RMPDC] and Denver Health Nurse Line) at the time of this report. It illustrates three telephone lines into the center (Telecom Provider Number 1, Local Network, Telecom Provider Number 2, Long Distance Network, and Telecom Provider Number 3, Long Distance Network) terminate at the demarcation point (DMARC) before entering the two telephone switches (Nortel Option 11 Telephone Switch and Avaya R300 remote shelf). The telephone switches are then connected to various voice handling equipment to provide the functionality of voice mail (Avaya Intuity AUDIX Voicemail System and Telecorp Call Reporting Package), call monitoring (Avaya CentreVu CMS Call Reporting Package), call accounting (Microcall ), and call recording (Dictaphone Freedom and Prolog Recording System).

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