Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Hargraves JL, Hays RD, Cleary PD. Psychometric properties of the consumer assessment of health plans study (CAHPS) 2.0 adult core survey. Health Serv Res. 2003 Dec, 38(6 pt 1): 1509-1527. https://pubmed.ncbi.nlm.nih.gov/14727785
Venus PJ, Rector TS, Shah MM. Insights into problems obtaining care believed necessary as measured by the Medicaid Consumer Assessment of Health Plans Survey (CAHPS). Am J Managed Care. 2003 Dec, 9(12): 797-803. https://pubmed.ncbi.nlm.nih.gov/14712756
Hibbard JH, Peters E. Supporting informed consumer health care decisions: data presentation approaches that facilitate the use of information in choice. Annu Rev Public Health. 2003 Nov, 24: 413-33. https://pubmed.ncbi.nlm.nih.gov/12428034
Beebe TJ, Harrison PA, McRae JA Jr, et al. Evaluating behavioral health services in Minnesota's Medicaid population using the Experience of Care and Health Outcomes (ECHO) Survey. J Health Care Poor Underserved. 2003 Nov, 14(4): 608-21. https://pubmed.ncbi.nlm.nih.gov/14619558
Hays RD, Chong K, Brown JA, et al. Patient reports and ratings of individual physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys. Am J Med Qual. 2003 Sept-Oct, 18(5): 190-6. https://pubmed.ncbi.nlm.nih.gov/14604271
Bender RH, Lance TX, Guess LL. Including disenrollees in CAHPS managed care health plan assessment reporting. Health Care Financ Rev. 2003 Fall, 25(1): 67-79. https://pubmed.ncbi.nlm.nih.gov/14997694
Lied TR, Sheingold SH, Landon BE, et al. Beneficiary reported experience and voluntary disenrollment in Medicare managed care. Health Care Financ Rev. 2003 Fall, 25(1): 55-66. https://pubmed.ncbi.nlm.nih.gov/14997693
Morales S, Weech-Maldonado R, Elliott MN, et al. Psychometric properties of the Spanish Consumer Assessment of Health Plans Survey (CAHPS). Hispanic J Behav Sci. 2003 Aug, 25(3): 386-409. http://hjb.sagepub.com/content/25/3/386.short
Roohan PJ, Franko SJ, Anarella JP, et al. Do commercial managed care members rate their health plans differently than Medicaid managed care members?. Health Serv Res. 2003 Aug, 38(4): 1121-34. https://pubmed.ncbi.nlm.nih.gov/12968820
Lurie N, Zhan C, Sangl J, et al. Variation in racial and ethnic differences in consumer assessments of health care. Am J Manag Care. 2003 July, 9(7): 502-9. https://pubmed.ncbi.nlm.nih.gov/12866629
Weech-Maldonado R, Morales LS, Elliott MN, et al. Race/ethnicity, language, and patients' assessments of care in Medicaid managed care. Health Serv Res. 2003 June, 38(3): 789-808. https://pubmed.ncbi.nlm.nih.gov/12822913
Joffe S, Manocchia M, Weeks JC, et al. What do patients value in their hospital care? An empirical perspective on autonomy-centred bioethics. J Med Ethics. 2003 Apr, 29(2): 103-8. https://pubmed.ncbi.nlm.nih.gov/12672891
Hibbard JH, Stockard J, Tusler M. Does publicizing hospital performance stimulate quality improvement efforts?. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 84-94. https://pubmed.ncbi.nlm.nih.gov/12674410
Shaller D, Sofaer S, Findlay SD, et al. Consumers and quality-driven health care: a call to action. Health Aff (Millwood). 2003 Mar-Apr, 22(2): 95-101. https://pubmed.ncbi.nlm.nih.gov/12674411
Fowler FJ. Getting beyond pretests and cognitive interviews: the case for more experimental split-ballot pilot studies. In: Questionnaire Development Evaluation and Testing Methods, Bulletin of Sociological Methodology. 2003 Jan