Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
Rosenthal JL, Albano AD, Tancredi DJ, et al. Development and Psychometric Evaluation of a Caregiver Survey to Assess Family-Centered Care in the Emergency Department. Acad Pediatr. 2023, 23(5): 931-938. https://pubmed.ncbi.nlm.nih.gov/36283624/
Quigley DD, Predmore Z. Parents Have More to Say: Comments From the Child HCAHPS Single Question Versus a Narrative Item Set. Hosp Pediatr. 2023 Apr, 13(4): 345-356. https://pubmed.ncbi.nlm.nih.gov/36970853/
Luff D, Buscher SW, Ward VL, et al. Understanding Racial, Ethnic, and Socioeconomic Differences in the Ambulatory Care Experience. Pediatrics. 2022 Dec, 150(6): e2021056001. https://pubmed.ncbi.nlm.nih.gov/36336649/
Quigley DD, Predmore Z. What parents have to say: Content and actionability of narrative comments from the Child HCAHPS Survey. Hospital Pediatrics. 2022 Feb, 12(2): 205-219. https://pubmed.ncbi.nlm.nih.gov/34981124
Quigley DD, Slaughter ME, Gidengil C, et al. Usefulness of Child HCAHPS Survey Data for Improving Inpatient Pediatric Care Experiences. Hosp Pediatr. 2021 Oct, 10: e199-e214. https://pubmed.ncbi.nlm.nih.gov/34548390/
Feng JY, Toomey SL, Elliott MN, et al. Factors Associated With Family Experience in Pediatric Inpatient Care. Pediatrics. March 2020, 145(3): e20191264. https://pubmed.ncbi.nlm.nih.gov/32015139/
Quigley DD, Palimaru A, Lerner C, et al. A review of best practices for monitoring and improving inpatient pediatric patient experiences. Hosp Pediatr. 2020 Feb, 54(1). https://pubmed.ncbi.nlm.nih.gov/32071119/
Toomey SL, Elliott MN, Zaslavsky AM, et al. Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys. Acad Pediatr. 2019 May, 19(4): 446-453. https://pubmed.ncbi.nlm.nih.gov/30056223/
Hargreaves DS, Sizmur S, Pitchforth J, et al. Children and young people's versus parents' responses in an English national inpatient survey. Arch Dis Child. 2018 May, 103(5): 486-491. https://pubmed.ncbi.nlm.nih.gov/29434020/
Toomey SL, Elliott MN, Zaslavsky AM, et al. Variation in family experience of pediatric inpatient care as measured by Child HCAHPS. Pediatrics. 2017 Apr, 139(4). https://pubmed.ncbi.nlm.nih.gov/28330970
Harder VS, Krulewitz J, Jones C, et al. Effects of Patient-centered Medical Home Transformation on Child Patient Experience. J Am Board Fam Med. 2016 Jan-Feb, 29(1): 60-8. https://pubmed.ncbi.nlm.nih.gov/26769878
Toomey SL, Zaslavsky AM, Elliott MN, et al. The Development of a Pediatric Inpatient Experience of Care Measure: Child HCAHPS. Pediatrics. 2015 Aug, 136(2): 360-369. https://pubmed.ncbi.nlm.nih.gov/26195542/
Chen AY, Elliott MN, Spritzer KL, et al. Differences in CAHPS reports and ratings of health care provided to adults and children. Med Care. 2012 Nov, 50 Suppl: S35-S39. https://pubmed.ncbi.nlm.nih.gov/23064275
Wilkins V, Elliott MN, Richardson A, et al. The association between care experiences and parent ratings of care for different racial, ethnic and language groups in a Medicaid population. Health Serv Res. 2011 June, 46(3): 821-39. https://pubmed.ncbi.nlm.nih.gov/21275987
Sternberg SB, Co JP, Homer CJ. Review of quality measures of the most integrated health care settings for children and the need for improved measures: recommendations for initial core. Acad Pediatr. 2011 May-June, 11(3 Suppl): S49-58. https://pubmed.ncbi.nlm.nih.gov/21570017
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality and disenrollment in New York SCHIP. Am J Manag Care. 2009 Dec, 15(12): 910-8. https://pubmed.ncbi.nlm.nih.gov/20001172
Gallagher PM, Ding L, Ham HP, et al. Development of a new patient-based measure of pediatric ambulatory care. Pediatrics. 2009 Nov, 124(5): 1348-54. https://pubmed.ncbi.nlm.nih.gov/19822587
Liu H, Phelps CE, Veazie PJ, et al. Managed care quality of care and plan choice in New York SCHIP. Health Serv Res. 2009 June, 44(3): 843-61. https://pubmed.ncbi.nlm.nih.gov/19208091
Adams EK, Ketsche P, Zhou M, et al. Access and satisfaction among children in Georgia's Medicaid program and SCHIP. Health Care Financ Rev. 2008 Spring, 29(3): 43-57. https://pubmed.ncbi.nlm.nih.gov/18567242
Hays RD, Brown JA, Brown LU, et al. Classical test theory and item response theory analyses of multi-item scales assessing parents perception of dental care. Med Care. 2006 Nov, 44(11 Suppl 3): S60-8. https://pubmed.ncbi.nlm.nih.gov/17060837
Morales LS, Elliott MN, Weech-Maldonado R, et al. The impact of interpreters on parents' experiences with ambulatory care for their children. Med Care Res Rev. 2006 Feb, 63(1): 110-28. https://pubmed.ncbi.nlm.nih.gov/16686075
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52. https://pubmed.ncbi.nlm.nih.gov/15626933
Shaller D. Implementing and using quality measures for children's health care: perspectives on the state of the practice. Pediatrics. 2004 Jan, 113(1 Pt2): 217-27. https://pubmed.ncbi.nlm.nih.gov/14702504
Zhan C, Sangl J, Meyer GS, et al. Consumer assessments of care for children and adults in health plans: how do they compare?. Med Care. 2002 Feb, 40(2): 145-54. https://pubmed.ncbi.nlm.nih.gov/11802087
Weech-Maldonado R, Morales LS, Spritzer K, et al. Racial and ethnic differences in parents' assessments of pediatric care in Medicaid managed care. Health Serv Res. 2001 July, 36(3): 575-94. https://pubmed.ncbi.nlm.nih.gov/11482590
Homer CJ, Fowler FJ, Gallagher PM, et al. The Consumer Assessment of Health Plans Study (CAHPS) survey of children's health care. Jt Comm J Qual Improv. 1999 July, 25(7): 369-77. https://pubmed.ncbi.nlm.nih.gov/10412084
Shaul JA, Fowler FJ, Zaslavsky AM, et al. The impact of having parents report about both their own and their children's experiences with health insurance plans. Med Care. 1999 Mar, 37(3 Suppl): MS59-MS68. https://pubmed.ncbi.nlm.nih.gov/10098560