CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Weidmer BA, Brach C, Hays RD.
Development and evaluation of CAHPS survey items assessing how well healthcare providers address health literacy.
Med Care
2012 Sept;50(9):
S3-11.
Weidmer BA, Brach C, Slaughter ME, et al.
Development of items to assess patients' health literacy experiences at hospitals for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospital Survey.
Med Care
2012 Sept;50(9 Suppl 2):
S12-21.
Shea JA, Guerra CE, Weiner J, et al.
Adapting a patient satisfaction instrument for low literate and Spanish-speaking populations: comparison of three formats.
Patient Educ Couns
2008 Oct;73(1):
132-40.
Derose KP, Kanouse DE, Weidmer B, et al.
Developing a Spanish-language consumer report for CAHPS health plan surveys.
Jt Comm J Qual Patient Saf
2007 Nov;33(11):
681-8.
Peters E, Hibbard J, Slovic P, et al.
Numeracy skill and the communication, comprehension, and use of risk and benefit information.
Health Aff (Millwood)
2007 May-June;26(3):
741-8.
Kutner M, Greenberg E, Jin Y, et al.
Literacy in everyday life: results from the 2003 National Assessment of Adult Literacy NCES 2007-490.
National Center for Eduction Statistics
2007 Apr.
McCormack LA, Garfinkel SA, Hibbard JH, et al.
Health insurance knowledge among Medicare beneficiaries.
Health Serv Res
2002 Feb;37(1):
43-63.
Paulos JA.
Innumeracy: mathematical illiteracy and its consequences.
Macmillan
2001 Aug.
Morales LS, Weidmer-Ocampo B, Hays RD.
Readability of CAHPS 2.0 child and adult core surveys.
Seventh Conf Health Survey Res Methods
2001 Feb.
83-90.