CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Jiang N, Malkin BD.
Use of Lean and CAHPS Surgical Care Survey to improve patients’ experiences with surgical care.
Otolaryngol Head Neck Surg
2016 November;[Epub ahead of print]:
Cleary PD.
Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and Opposition.
J Health Polit Policy Law.
2016 August;41(4):
Grob R, Schlesinger M, Parker AM, et al.
Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives..
Health Serv Res.
2016 June;51 Suppl 2:
Schlesinger M, Grob R, Shaller D.
Using Patient-Reported Information to Improve Clinical Practice.
Health Serv Res
2015 December;50 Suppl 2:
Schlesinger M, Grob R, Shaller D, et al.
Taking patients' narratives about clinicians from anecdote to science.
N Engl J Med
2015 Aug;373(7):
Quigley DD, Mendel PJ, Predmore ZS, et al.
Use of CAHPS® patient experience survey data as part of a patient-centered medical home quality improvement initiative.
J Healthc Leadersh
2015 July;7:
Rybowski L, Shaller D, Edgman-Levitan S, et al.
Impact of Incentives to Improve Care for Primary Care Patients.
American Journal of Accountable Care
2015 June.
Nembhard IM, Yuan CT, Shabanova V, et al.
The relationship between voice climate and patients' experience of timely care in primary care clinics.
Health Care Manage Rev
2015 Apr-June;40(2):
Anhang Price R, Elliott MN, Cleary PD, et al.
Should health care providers be accountable for patients' care experiences?.
J Gen Intern Med
2015 February;30(2):
Quigley DD, Elliott MN, Farley DO, et al.
Specialties differ in which aspects of doctor communication predict overall physician ratings.
J Gen Intern Med
2014 Mar;29(3):