CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Jiang N, Malkin BD.
Use of Lean and CAHPS Surgical Care Survey to improve patients’ experiences with surgical care.
Otolaryngol Head Neck Surg
2016 November;[Epub ahead of print]:
Cleary PD.
Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and Opposition.
J Health Polit Policy Law.
2016 August;41(4):
675-696.
Grob R, Schlesinger M, Parker AM, et al.
Breaking narrative ground: innovative methods for rigorously eliciting and assessing patient narratives..
Health Serv Res.
2016 June;51 Suppl 2:
1248-1272.
Schlesinger M, Grob R, Shaller D.
Using Patient-Reported Information to Improve Clinical Practice.
Health Serv Res
2015 December;50 Suppl 2:
2116-2154.
Schlesinger M, Grob R, Shaller D, et al.
Taking patients' narratives about clinicians from anecdote to science.
N Engl J Med
2015 Aug;373(7):
675-9.
Quigley DD, Mendel PJ, Predmore ZS, et al.
Use of CAHPS® patient experience survey data as part of a patient-centered medical home quality improvement initiative.
J Healthc Leadersh
2015 July;7:
41-54.
Rybowski L, Shaller D, Edgman-Levitan S, et al.
Impact of Incentives to Improve Care for Primary Care Patients.
American Journal of Accountable Care
2015 June.
54-58.
Nembhard IM, Yuan CT, Shabanova V, et al.
The relationship between voice climate and patients' experience of timely care in primary care clinics.
Health Care Manage Rev
2015 Apr-June;40(2):
104-15.
Anhang Price R, Elliott MN, Cleary PD, et al.
Should health care providers be accountable for patients' care experiences?.
J Gen Intern Med
2015 February;30(2):
253-256.
Quigley DD, Elliott MN, Farley DO, et al.
Specialties differ in which aspects of doctor communication predict overall physician ratings.
J Gen Intern Med
2014 Mar;29(3):
447-54.

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