Evolving Concepts of Patient-Centered Care and the Assessment of Patient Care Experiences: Optimism and Opposition.
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Tefera L, Lehrman WG, Conway P.
Measurement of the Patient Experience: Clarifying Facts, Myths, and Approaches.
Patient Experience Assessment is a Requisite for Quality Evaluation: A Discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey.
Anhang Price R, Elliott MN, Cleary PD, et al.
Should health care providers be accountable for patients' care experiences?.
J Gen Intern Med
Anhang Price R, Elliott MN, Zaslavsky AM, et al.
Examining the role of patient experience surveys in measuring health care quality.
Med Care Res Rev
Anhang Price R, Zaslavsky AM, Elliott MN.
Valuing patient experience as a unique and intrinsically important aspect of health care quality.
Zimlichman E, Rozenblum R, Millenson ML.
The road to patient experience of care measurement: lessons from the United States.
Isr J Health Policy Res
Llanwarne NR, Abel GA, Elliott MN, et al.
Relationship between clinical quality and patient experience: analysis of data from the english quality and outcomes framework and the National GP Patient Survey.
Ann Fam Med
Paddison CA, Elliott MN, Haviland AM, et al.
Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results.
Am J Kidney Dis
Ratanawongsa N, Karter AJ, Parker MM, et al.
Communication and medication refill adherence: the Diabetes Study of Northern California.
JAMA Intern Med