CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Redelmeier DA, Rozin P, Kahneman D.
Understanding patients' decisions: cognitive and emotional perspectives.
JAMA.
1993 July;270(1):
72-6.
Aharony L, Strasser S.
Patient satisfaction: what we know about and what we still need to explore.
Med Care Rev
1993 Spring;50(1):
49-79.