CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Edgman-Levitan S, Cleary PD.
What information do consumers want and need?.
Health Aff
1996 Winter;15(4):
Gibbs DA, Sangl JA, Burrus B.
Consumer perspectives on information needs for health plan choice.
Health Care Financ Rev
1996 Fall;18(1):
Hibbard JH, Sofaer S, Jewett JJ.
Condition-specific performance information: assessing salience, comprehension, and approaches for communicating quality.
Health Care Financ Rev
1996 Fall;18(1):
Hibbard JH, Jewett JJ.
What type of quality information do consumers want in a health care report card?.
Med Care Res Rev
1996 Mar;53(1):
Mental Health Statistics Improvement ProgramTask F.
The MHSIP consumer-oriented mental health report card: the final report of the Mental Health Statistics Improvement Program (MHSIP).
Center for Mental Health Services
1996 .