CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Farley O, Hays D, Elliott MN.
When does a plan differ significantly from other plans? Statistical and practical significance criteria of star ratings for the New Jersey CAHPS survey.
RAND
1997 Dec.
Teague GB, Ganju V, Hornik JA, et al.
The MHSIP mental health report card: a consumer oriented approach to monitoring the quality of health plans.
Eval Rev
1997 June;21(3):
330-41.
Hibbard JH, Jewett JJ.
Will quality report cards help consumers?.
Health Aff (Millwood)
1997 May-June;16(3):
218-28.
Sofaer S.
How will we know if we got it right? aims, benefits and risks of consumer information initiatives.
Jt Comm J Qual Improv
1997 May;23(5):
258-64.