CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Schuster MA, McGlynn EA, Brook RH.
How good is the quality of health care in the United States?.
Milbank Q
1998 Dec;76(4):
517-63.
Veroff DR, Gallagher PM, Wilson V, et al.
Effective reports for health care quality data: lessons from a CAHPS demonstration in Washington State.
Int J Qual Health Care
1998 Dec;10(6):
555-60.
Allen H.
Anticipating market demand: tracking enrollee satisfaction and health over time.
Int J Qual Health Care
1998 Dec;10(6):
521-30.
Safran DG, Taira DA, Rodgers WH, et al.
Linking primary care performance to outcomes of care.
J Fam Pract
1998 Sept;47(3):
213-20.
Knutson D, Kind A, Fowles JB, et al.
The impact of report cards on employees: a natural experiment.
Health Care Financ Rev
1998 Fall;20(1):
27-May.
Schneider EC, Epstein AM.
Use of public performance reports: a survey of patients undergoing cardiac surgery.
JAMA
1998 May;279(20):
1638-42.
Safran DG, Kosinski M, Tarlov AR, et al.
The Primary Care Assessment Survey: tests of data quality and measurement performance.
Med Care
1998 May;36(5):
728-39.
Gallagher PM, Fowler FJ.
Collecting information about the health care experiences of adolescents.
1998 Proceedings of the Section on Survey Research Methods
1998 .
878-82.