CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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US General Accounting Office.
Physician performance: report cards under development but challenges remain.
1999 Sept.
McGlynn EA, Adams J, Hicks J, et al.
Developing heath plan performance reports: responding to the BBA.
RAND
1999 Aug.
Homer CJ, Fowler FJ, Gallagher PM, et al.
The Consumer Assessment of Health Plans Study (CAHPS) survey of children's health care.
Jt Comm J Qual Improv
1999 July;25(7):
369-77.
Hochhauser M.
Health maintenance organization report cards: communication strategies versus consumer abilities.
Manag Care Q
1999 Summer;7(3):
75-82.
Eisen SV, Shaul JA, Clarridge B, et al.
Development of a consumer survey for behavioral health services.
Psychiatr Serv
1999 June;50(6):
793-8.
Lubalin JS, Harris-Kojetin LD.
What do consumers want and need to know in making health care choices?.
Med Care Res Rev
1999 Mar;56(1 Suppl):
67-102.
Weidmer BA, Brown J, Garcia L.
Translating the CAHPS 1.0 survey instruments into Spanish.
Med Care.
1999 Mar;37(3 Suppl):
MS89-96.
Harris-Kojetin LD, Fowler FJ, Brown JA, et al.
The use of cognitive testing to develop and evaluate CAHPS 1.0 core survey items.
Med Care
1999 Mar;37(3 Suppl):
MS10-21.
Schnaier JA, Sweeny SF, Williams VS, et al.
Special issues addressed in the CAHPS survey of Medicare managed care beneficiaries.
Med Care.
1999 Mar;37(3 Suppl):
MS69-MS78.
Gallagher PM, Fowler FJ, Stringfellow VL.
Respondent selection by mail: obtaining probability samples of health plan enrollees.
Med Care.
1999 Mar;37(3 Suppl):
MS50-MS58.

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