CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Bechtel GG.
Commensurate ratings of health care.
J Outcome Meas
2000-2001 Dec;4(3):
Spranca M, Kanouse DE, Elliott MN, et al.
Do consumer reports of health plan quality affect health plan selection?.
Health Serv Res
2000 Dec;35(5 Pt 1):
McCorry F, Garnick DW, Bartlett J, et al.
Developing performance measures for alcohol and other drug services in managed care plans.
Jt Comm J Qual Improv
2000 Nov;26(11):
Scanlon DP, Rolph E, Darby C, et al.
Are managed care plans organizing for quality?.
Med Care Res Rev
2000 Nov;57(2 Suppl):
Hibbard JH, Harris-Kojetin L, Mullin P, et al.
Increasing the impact of health plan report cards by addressing consumer concerns.
Health Aff (Millwood)
2000 Sept-Oct;19(5):
Zaslavsky AM, Zaborski LB, Cleary PD.
Does the effect of respondent characteristics on consumer assessments vary across health plans?.
Med Care Res Rev
2000 Sept;57(3):
Guadagnoli E, Epstein AM, Zaslavsky A, et al.
Providing consumers with information about the quality of health plans: the Consumer Assessments of Health Plans (CAHPS) demonstration in Washington State.
Jt Comm J Qual Improv
2000 July;26(7):
Zaslavsky AM, Landon BE, Beaulieu ND, et al.
How consumer assessments of managed care vary within and among markets.
2000 Summer;37(2):
Millar JS, McCauley D, Hays C, et al.
Consumer Assessment of Health Plans Survey (CAHPS) results for Oklahoma managed care Medicaid, 1997, 1998, and 1999.
J Okla State Med Assoc
2000 Mar;93(3):
Zaslavsky AM, Beaulieu ND, Landon BE, et al.
Dimensions of consumer-assessed quality of Medicare managed care health plans.
Med Care
2000 Feb;38(2):