CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Darby C, Hays RD, Kletke P, editors.
Development and evaluation of the CAHPS hospital survey.
Health Serv Res.
2005 December;40(6 Pt2):
765-771.
Sofaer S, Crofton C, Goldstein E, et al.
What do consumers want to know about the quality of care in hospitals?.
Health Serv Rev
2005 Dec;40(6 Pt 2):
2018-36.
O'Malley AJ, Zaslavsky AM.
Variance-covariance functions for domain means of ordinal survey items.
Surv Methodol
2005 Dec;31(2):
169-82.
Levine RE, Fowler FJ, Brown JA.
Role of cognitive testing in the development of the CAHPS Hospital Survey.
Health Serv Res
2005 Dec;40(6 Pt 2):
2037-56.
Elliott MN, Edwards C, Angeles J, et al.
Patterns of unit and item nonresponse in the CAHPS Hospital Survey.
Health Serv Res
2005 Dec;40(6 Pt 2):
2096-119.
Gary TL, Maiese EM, Batts-Turner M, et al.
Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes.
Dis Manag
2005 Dec;8(6):
361-71.
Keller S, O'Malley AJ, Hays RD, et al.
Methods used to streamline the CAHPS Hospital Survey.
Health Serv Res
2005 Dec;40(6 Pt 2):
2057-77.
Goldstein E, Farquhar M, Crofton C, et al.
Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process.
Health Serv Res
2005 Dec;40(6 Pt 2):
1977-95.
O'Malley AJ, Zaslavsky AM, Hays RD, et al.
Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services.
Health Serv Res
2005 Dec;40(6 Pt 2):
2078-95.
Donabedian A.
Evaluating the quality of medical care.
Milbank Q
2005 Dec;83(4):
691-729.

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