CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Tarn DM, Paterniti DA, Heritage J, et al.
Physician communication about the costs and acquisition of newly prescribed medications.
Am J Manag Care
2006 Nov;12(11):
657-64.
Hays RD, Brown JA, Brown LU, et al.
Classical test theory and item response theory analyses of multi-item scales assessing parents perception of dental care.
Med Care
2006 Nov;44(11 Suppl 3):
S60-8.
Ngo-Metzger Q, Telfair J, Sorkin DH, et al.
Cultural competency and quality of care: obtaining the patients perspective.
The Commonwealth Fund
2006 Oct.
Fongwa MN, Cunningham W, Weech-Maldonado R, et al.
Comparison of data quality for reports and ratings of ambulatory care by African Americans and White Medicare managed care enrollees.
J Aging Health
2006 Oct;18(5):
707-21.
Tarn DM, Heritage J, Paterniti DA, et al.
Physician communication when prescribing new medications.
Arch Intern Med
2006 Sept;166(17):
1855-62.
Fongwa MN, Hays RD, Gutierrez PR, et al.
Psychometric characteristics of a patient satisfaction instrument tailored to the concerns of African Americans.
Ethn Dis
2006 Autumn;16(4):
948-55.
Gillies RR, Chenok KE, Shortell SM, et al.
The impact of health plan delivery system organization on clinical quality and patient satisfaction.
Health Serv Res
2006 Aug;41(4 Pt 1):
1181-99.
Otani K.
Enrollees' global rating process of health care with the national CAHPS benchmarking database.
Health Care Manage Rev
2006 July-Sept;31(3):
205-12.
Barr JK, Giannotti TE, Sofaer S, et al.
Using public reports of patient satisfaction for hospital quality improvement.
Health Serv Res
2006 July;41(3 Pt I):
663-82.
Hays RD, Eastwood J, Kotlerman J, et al.
Health-related quality of life and patient reports about care outcomes in a multidisciplinary hospital intervention.
Ann Behav Med
2006 Apr;31(2):
173-8.

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