CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Rodriguez HP, von Glahn T, Elliott MN, et al.
The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation.
J Gen Intern Med
2009 Dec;24(12):
1281-8.
Liu H, Phelps CE, Veazie PJ, et al.
Managed care quality and disenrollment in New York SCHIP.
Am J Manag Care
2009 Dec;15(12):
910-8.
Gallagher PM, Ding L, Ham HP, et al.
Development of a new patient-based measure of pediatric ambulatory care.
Pediatrics
2009 Nov;124(5):
1348-54.
Beckett MK, Elliott MN, Richardson A, et al.
Outpatient satisfaction: the role of nominal versus perceived communication.
Health Serv Res
2009 Oct;44(5 Pt 1):
1735-49.
Weech-Maldonado R, Elliott MN, Oluwole A, et al.
Survey response style and differential use of CAHPS rating scales by Hispanics.
Med Care
2009 Sept;46(9):
963-8.
Keenan PS, Elliott MN, Zaslavsky AM, et al.
Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care.
Med Care
2009 Aug;47(8):
882-8.
Zolnierek KB, Dimatteo MR.
Physician communication and patient adherence to treatment: a meta-analysis.
Med Care
2009 Aug;47(8):
826-34.
Ng CW, Lim GH, McMaster F, et al.
Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey.
Emerg Med J
2009 Aug;26(8):
586-9.
Heller A, Elliott MN, Haviland AM.
Patient activation status as a predictor of patient experience among Medicare beneficiaries.
Med Care
2009 Aug;47(8):
850-7.
Elliott MN, Kanouse DE, Edwards CA, et al.
Components of care vary in importance for overall patient-reported experience by type of hospitalization.
Med Care
2009 Aug;47:
842-9.

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