Rodriguez HP, von Glahn T, Elliott MN, et al.
The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation.
J Gen Intern Med
Liu H, Phelps CE, Veazie PJ, et al.
Managed care quality and disenrollment in New York SCHIP.
Am J Manag Care
Gallagher PM, Ding L, Ham HP, et al.
Development of a new patient-based measure of pediatric ambulatory care.
Beckett MK, Elliott MN, Richardson A, et al.
Outpatient satisfaction: the role of nominal versus perceived communication.
Health Serv Res
2009 Oct;44(5 Pt 1):
Weech-Maldonado R, Elliott MN, Oluwole A, et al.
Survey response style and differential use of CAHPS rating scales by Hispanics.
Keenan PS, Elliott MN, Zaslavsky AM, et al.
Quality assessments by sick and healthy Medicare beneficiaries in traditional Medicare and Medicare managed care.
Zolnierek KB, Dimatteo MR.
Physician communication and patient adherence to treatment: a meta-analysis.
Ng CW, Lim GH, McMaster F, et al.
Patient satisfaction in an observation unit: the Consumer Assessment of Health Providers and Systems Hospital Survey.
Emerg Med J
Heller A, Elliott MN, Haviland AM.
Patient activation status as a predictor of patient experience among Medicare beneficiaries.
Elliott MN, Kanouse DE, Edwards CA, et al.
Components of care vary in importance for overall patient-reported experience by type of hospitalization.