CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Dillman DA, Smyth JD, Christian LM.
Internet, mail and mixed mode surveys: the tailored design method, 4th Edition.
John Wiley & Sons
2014 Aug.
Totten AM, Wagner J, Tiwari A, et al.
Closing the quality gap: revisiting the state of the science.
Public reporting as a quality improvement strategy, Evidence Reports/Technology Assessments Rockville, MD: Agency for Healthcare Research and Quality
2012 July;5(208.5):
Fowler FJ.
Getting beyond pretests and cognitive interviews: the case for more experimental pilot studies.
Questionnaire Development Evaluation and Testing Methods
2004 .
Paulos JA.
Innumeracy: mathematical illiteracy and its consequences.
2001 Aug.
Weech-Maldonado R, Weidmer B, Morales LS, et al.
Cross-cultural adaptation of survey instruments: the CAHPS experience.
In Cynamon ML, Kulka RA editors. Seventh Conference on Health Survey Research Methods
2001 .
Eisen SV, Cleary PD.
The experience of care and health outcomes (ECHO) survey.
Behavioral outcomes and guidelines sourcebook
2000 .
Eisen SV, Clarridge B, Stringfellow V, et al.
Toward a national report card: measuring consumer experiences with behavioral health services.
In: Achieving Quality in Psychiatric and Substance Abuse Practice: Concepts and Case Reports; edited by B Dickey and L Seder
2000 .