Ngo-Metzger Q, Telfair J, Sorkin DH, et al.
Cultural competency and quality of care: obtaining the patients
The Commonwealth Fund
Kimmerling M, Spranca M, Kanouse DE, et al.
Assessing the usability and usefulness of the CAHPS Decision Helper, version 2.0.
Mental Health Statistics Improvement ProgramTask F.
The MHSIP consumer-oriented mental health report card: the final report of the Mental Health Statistics Improvement Program (MHSIP).
Center for Mental Health Services