CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Dembosky JW, Haviland AM, Elliott MN, et al.
Does naming the focal plan in a CAHPS survey of health care quality affect response rates and beneficiary evaluations?.
Public Opin Q
2013 June;77(2):
Paddison CA, Abel GA, Roland MO, et al.
Drivers of overall satisfaction with primary care: evidence from the English General Practice Patient Survey.
Health Expect
2013 May;18(5):
Martino SC, Weinick RM, Kanouse DE, et al.
Reporting CAHPS and HEDIS data by race/ethnicity for Medicare beneficiaries.
Health Serv Res
2013 Apr;48(2):
Elliott MN, Brown JA, Lehrman WG, et al.
A randomized experiment investigating the suitability of speech-enabled IVR and Web modes for publicly reported surveys of patients' experience of hospital care.
Med Care Res Rev
2013 Apr;70(2):
Paddison CA, Elliott MN, Haviland AM, et al.
Experiences of care among Medicare beneficiaries with ESRD: Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results.
Am J Kidney Dis
2013 Mar;61(3):
Elliott MN, Haviland AM, Cleary PD, et al.
Care experiences of managed care Medicare enrollees near the end of life.
J Am Geriatr Soc
2013 Mar;61(3):
Yegian JM, Dardess P, Shannon M, et al.
Engaged patients will need comparative physician-level quality data and information about their out-of-pocket costs.
Health Aff (Millwood)
2013 Feb;32(2):
Emmert M, Sander U, Pisch F.
Eight questions about physician-rating websites: a systematic review.
J Med Internet Res
2013 Feb;15(2):
Toomey SL, Chien AT, Elliott MN, et al.
Disparities in unmet need for care coordination: the National Survey of Children's Health.
2013 Feb;131(2):
Ratanawongsa N, Karter AJ, Parker MM, et al.
Communication and medication refill adherence: the Diabetes Study of Northern California.
JAMA Intern Med
2013 Feb;173(3):