CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Totten AM, Wagner J, Tiwari A, et al.
Closing the quality gap: revisiting the state of the science.
Public reporting as a quality improvement strategy, Evidence Reports/Technology Assessments Rockville, MD: Agency for Healthcare Research and Quality
2012 July;5(208.5):
Zaslavsky AM, Ayanian JZ, Zaborski LB.
The validity of race and ethnicity in enrollment data for Medicare beneficiaries.
Health Serv Res
2012 June;47(3 Pt 2):
Elliott MN, Edwards WS, Klein DJ, et al.
Differences by survey language and mode among Chinese respondents to a CAHPS Health Plan Survey.
Public Opin Q
2012 June;76(2):
Zuckerman KE, Wong A, Teleki SS, et al.
Patient experience of care in the safety net: current efforts and challenges.
J Ambul Care Manage
2012 Apr-June;35(2):
Osborn R, Squires D.
International perspectives on patient engagement: results from the 2011 Commonwealth Fund Survey.
J Ambul Care Manage
2012 Apr-June;35(2):
Segal J, Sacopulos M, Sheets V, et al.
Online doctor reviews: do they track surgeon volume, a proxy for quality of care?.
J Med Internet Res
2012 Apr;14(2):
Fenton JJ, Jerant AF, Bertakis KD, et al.
The cost of satisfaction: a national study of patient satisfaction, health care utilization, expenditures, and mortality.
Arch Intern Med
2012 Mar;172(5):
Sinaiko AD, Eastman D, Rosenthal MB.
How report cards on physicians, physician groups, and hospitals can have greater impact on consumer choices.
Health Aff (Millwood)
2012 Mar;31(3):
Elliott MN, Haviland AM, Dembosky JW, et al.
Are there differences in the Medicare experiences of beneficiaries in Puerto Rico compared with those in the U.S. mainland?.
Med Care
2012 Mar;50(3):
Hibbard JH, Greene J, Sofaer S, et al.
An experiment shows that a well-designed report on costs and quality can help consumers choose high-value health care.
Health Aff (Millwood)
2012 Mar;31(3):