Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.
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401-450 of 553 Bibliography Items Found
Gillies RR, Chenok KE, Shortell SM, et al. The impact of health plan delivery system organization on clinical quality and patient satisfaction. Health Serv Res. 2006 Aug, 41(4 Pt 1): 1181-99. https://pubmed.ncbi.nlm.nih.gov/16899002
Otani K. Enrollees' global rating process of health care with the national CAHPS benchmarking database. Health Care Manage Rev. 2006 July-Sept, 31(3): 205-12. https://pubmed.ncbi.nlm.nih.gov/16877888
Barr JK, Giannotti TE, Sofaer S, et al. Using public reports of patient satisfaction for hospital quality improvement. Health Serv Res. 2006 July, 41(3 Pt I): 663-82. https://pubmed.ncbi.nlm.nih.gov/16704506
Hays RD, Eastwood J, Kotlerman J, et al. Health-related quality of life and patient reports about care outcomes in a multidisciplinary hospital intervention. Ann Behav Med. 2006 Apr, 31(2): 173-8. https://pubmed.ncbi.nlm.nih.gov/16542132
Delnoij DM, ten Asbroek G, Arah OA, et al. Made in the USA: the import of American Consumer Assessment of Health Plan Surveys (CAHPS) into the Dutch social insurance system. Eur J Public Health. 2006 Mar, 16(6): 652-9. https://pubmed.ncbi.nlm.nih.gov/16524940
Reise SP, Meijer RR, Ainsworth AT, et al. Application of group-level item response models in the evaluation of consumer reports about health plan quality. Multivar Behav Res. 2006 Mar, 41(1): 85-102. https://pubmed.ncbi.nlm.nih.gov/26788896
Morales LS, Elliott MN, Weech-Maldonado R, et al. The impact of interpreters on parents' experiences with ambulatory care for their children. Med Care Res Rev. 2006 Feb, 63(1): 110-28. https://pubmed.ncbi.nlm.nih.gov/16686075
Arah OA, ten Asbroek AH, Delnoij DM, et al. Psychometric properties of the Dutch version of the hospital-level Consumer Assessment of Health Plans Survey instrument. Health Serv Res. 2006 Feb, 41(1): 284-301. https://pubmed.ncbi.nlm.nih.gov/16430612
Rodriguez HP, von Glahn T, Rogers WH, et al. Evaluating patients' experiences with individual physicians: a randomized trial of mail, internet and interactive voice response (IVR) telephone administration of surveys. Med Care. 2006 Feb, 44(2): 167-74. https://pubmed.ncbi.nlm.nih.gov/16434916
Kang NM, Kim S, Hong S, et al. The evaluation criteria of internet health information. Stud Health Technol Inform. 2006 , 122: 886. https://pubmed.ncbi.nlm.nih.gov/17102445
Safran DG, Karp M, Coltin K, et al. Measuring patients' experiences with individual primary care physicians results of a statewide demonstration project. J Gen Intern Med. 2006 Jan, 21(1): 13-21. https://pubmed.ncbi.nlm.nih.gov/16423118
Darby C, Hays RD, Kletke P, editors. Development and evaluation of the CAHPS hospital survey. Health Serv Res. , 40(6 Pt2): 765-771. https://pubmed.ncbi.nlm.nih.gov/16316433
Sofaer S, Crofton C, Goldstein E, et al. What do consumers want to know about the quality of care in hospitals?. Health Serv Rev. 2005 Dec, 40(6 Pt 2): 2018-36. https://pubmed.ncbi.nlm.nih.gov/16316436
Levine RE, Fowler FJ, Brown JA. Role of cognitive testing in the development of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2037-56. https://pubmed.ncbi.nlm.nih.gov/16316437
Elliott MN, Edwards C, Angeles J, et al. Patterns of unit and item nonresponse in the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2096-2119. https://pubmed.ncbi.nlm.nih.gov/16316440
Gary TL, Maiese EM, Batts-Turner M, et al. Patient satisfaction, preventive services, and emergency room use among African-Americans with type 2 diabetes. Dis Manag. 2005 Dec, 8(6): 361-71. https://pubmed.ncbi.nlm.nih.gov/16351554
Keller S, O'Malley AJ, Hays RD, et al. Methods used to streamline the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2057-77. https://pubmed.ncbi.nlm.nih.gov/16316438
Goldstein E, Farquhar M, Crofton C, et al. Measuring hospital care from the patients perspective: an overview of the CAHPS Hospital Survey development process. Health Serv Res. 2005 Dec, 40(6 Pt 2): 1977-95. https://pubmed.ncbi.nlm.nih.gov/16316434
O'Malley AJ, Zaslavsky AM, Hays RD, et al. Exploratory factor analyses of the CAHPS Hospital Pilot Survey responses across and within medical, surgical, and obstetric services. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2078-95. https://pubmed.ncbi.nlm.nih.gov/16316439
Hepner KA, Brown JA, Hays RD. Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices. Eval Health Prof. 2005 Dec, 28(4): 377-89. https://pubmed.ncbi.nlm.nih.gov/16272420
O'Malley AJ, Zaslavsky AM, Elliot MN, et al. Case-mix adjustment of the CAHPS Hospital Survey. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2162-81. https://pubmed.ncbi.nlm.nih.gov/16316443
Hurtado MP, Angeles J, Blahut SA, et al. Assessment of the equivalence of the Spanish and English versions of the CAHPS Hospital Survey on the quality of inpatient care. Health Serv Res. 2005 Dec, 40(6 Pt 2): 2140-2161. https://pubmed.ncbi.nlm.nih.gov/16316442
Fredrickson DD, Jones TL, Molgaard CA, et al. Optimal design features for surveying low-income populations. J Health Care Poor Underserved. 2005 Nov, 16(4): 677-90. https://pubmed.ncbi.nlm.nih.gov/16311492
Elliott MN, Farley D, Hambarsoomians K, et al. Do Medicaid and commercial CAHPS scores correlate within plans? A New Jersey case study. Med Care. 2005 Oct, 43(10): 1027-33. https://pubmed.ncbi.nlm.nih.gov/16166872
Scholle SH, Mardon R, Shih SC, et al. The relationship between quality and utilization in managed care. Am J Manag Care. 2005 Aug, 11(8): 521-7. https://pubmed.ncbi.nlm.nih.gov/16095438
Fung CH, Elliott MN, Hays RD, et al. Patients' preferences for technical versus interpersonal quality when selecting a primary care physician. Health Serv Res. 2005 Aug, 40(4): 957-77. https://pubmed.ncbi.nlm.nih.gov/19625557
Bann CM, Iannacchione VG, Sekscenski ES. Evaluating the effect of translation on Spanish speakers' ratings of Medicare. Health Care Financ Rev. 2005 Summer, 26(4): 51-65. https://pubmed.ncbi.nlm.nih.gov/17288068
Scanlon DP, Swaminathan S, Chernew M, et al. Competition and health plan performance: evidence from health maintenance organization insurance markets. Med Care. 2005 Apr, 43(4): 338-46. https://pubmed.ncbi.nlm.nih.gov/15778637
Robins CS, Heller A, Myers MA. Financial vulnerability among Medicare managed care enrollees. Health Care Financ Rev. 2005 Spring, 26(3): 81-92. https://pubmed.ncbi.nlm.nih.gov/17290629
Werner RM, Asch DA. The unintended consequences of public reporting quality information. JAMA. 2005 Mar, 293(10): 1239-44. https://pubmed.ncbi.nlm.nih.gov/15755946
Gallagher PM, Fowler FJ, Stringfellow VL. The nature of nonresponse in a Medicaid survey: causes and consequences. J Off Stat. 2005 Mar, 21(1): 73-87. https://pubmed.ncbi.nlm.nih.gov/11260954
Sofaer S, Firminger K. Patient perceptions of the quality of health services. Annu Rev Public Health. 2005 , 26: 513-59. https://pubmed.ncbi.nlm.nih.gov/15760300
Solomon LS, Hays RD, Zaslavsky AM, et al. Psychometric properties of a group-level CAHPS instrument. Med Care. 2005 Jan, 43(1): 53-60. https://pubmed.ncbi.nlm.nih.gov/15626934
Hibbard JH, Stockard J, Tusler M. Hospital performance reports: impact on quality, market share, and reputation. Health Aff (Millwood). 2005 Jan, 41(1 Suppl): 161-70. https://pubmed.ncbi.nlm.nih.gov/16012155
Shea JA, Aguirre AC, Sabatini J, et al. Developing an illustrated version of the Consumer Assessment of Health Plans (CAHPS). Jt Comm J Qual Patient Saf. 2005 Jan, 31(1): 32-42. https://pubmed.ncbi.nlm.nih.gov/15691208
Kim M, Zaslavsky AM, Cleary PD. Adjusting pediatric CAHPS scores to ensure fair comparison of health plan performances. Med Care. 2005 Jan, 43(1): 44-52. https://pubmed.ncbi.nlm.nih.gov/15626933
Mosen DM, Carlson MJ, Morales LS, et al. Satisfaction with provider communication among Spanish-speaking Medicaid enrollees. Ambul Pediatr. 2004 Nov-Dec, 4(6): 500-4. https://pubmed.ncbi.nlm.nih.gov/15548101
Zaslavsky AM, Zaborski LB, Cleary PD. Plan, geographical, and temporal variation of consumer assessments of ambulatory health care. Health Serv Res. 2004 Oct, 39(5): 1467-85. https://pubmed.ncbi.nlm.nih.gov/15333118
Hoy EW, Kenney E, Talavera AC. Engaging consumers in designing a guide to Medi-Cal Managed Care quality. California Health Care Foundation. 2004 Aug
Kanouse DE, Spranca M, Vaiana M. Reporting about health care quality: a guide to the galaxy. Health Promot Pract. 2004 July, 5(3): 222-321. https://pubmed.ncbi.nlm.nih.gov/15228776
Hibbard JH, Pawlson LG. Why not give consumers a framework for understanding quality?. Jt Comm Journal Qual Saf. 2004 June, 30(6): 347-51. https://pubmed.ncbi.nlm.nih.gov/15208985
Morales LS, Elliott MN, Brown J, et al. The applicability of the Consumer Assessment of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns. Int J Qual Health Care. 2004 June, 16(3): 219-27. https://pubmed.ncbi.nlm.nih.gov/15150153
Xu KT. The combined effects of participatory styles of elderly patients and their physicians on satisfaction. Health Serv Res. 2004 Apr, 39(2): 377-91. https://pubmed.ncbi.nlm.nih.gov/15032960
Landon BE, Zaslavsky AM, Bernard SL, et al. Comparison of performance of traditional Medicare vs Medicare managed care. JAMA. 2004 Apr, 291(14): 1744-52. https://pubmed.ncbi.nlm.nih.gov/15082702
Scholle SH, Weisman CS, Anderson RT, et al. The development and validation of the primary care satisfaction survey for women. Women's Health Issues. 2004 Mar-Apr, 14(2): 35-50. https://pubmed.ncbi.nlm.nih.gov/15120413
Nelson EC, Gentry MA, Mook KH, et al. How many patients are needed to provide reliable evaluations of individual clinicians?. Med Care. 2004 Mar, 42(3): 259-66. https://pubmed.ncbi.nlm.nih.gov/15076825
Shaller D. Implementing and using quality measures for children's health care: perspectives on the state of the practice. Pediatrics. 2004 Jan, 113(1 Pt2): 217-27. https://pubmed.ncbi.nlm.nih.gov/14702504
Teno M, Clarridge R, Casey V, et al. Family perspectives on end-of-life care at the last place of care. JAMA. 2004 Jan, 291(1): 88-93. https://pubmed.ncbi.nlm.nih.gov/14709580